Senior Event Program Leader

American Express Global Business Travel; Montpelier (VT); On-site; USD 67,000 - 124,000; Full time

Benefits offered by this job

Flexible benefits

Travel perks

Learning platform access

Inclusion initiatives

Job summary

American Express Global Business Travel is seeking a Team Leader to manage large corporate meetings and events from kickoff to onsite execution. You will lead a dedicated program team, own multi-million dollar budgets, and serve as the primary client contact, driving planning cadences and delivering value across programs.

You will oversee registrations, housing, and communications in Cvent, manage vendor relationships, and ensure data privacy.

Qualifications

• Eight or more years delivering large corporate meetings and events, with at least three years leading a team of meeting professionals through full program cycles.
• Experience on a dedicated account team operating under a client statement of work, ideally as its lead.
• Ownership of multimillion dollar program budgets, with forecasts, reconciliations, and change control.
• Delivery of large conferences with thousands of attendees within a multiprogram annual calendar.
• Advanced Cvent proficiency including event builds, registration paths, reporting, and integrations.
• Strong Smartsheet or equivalent project tracking and up-to-date status management.
• Executive client presence and ability to run planning meetings and updates under pressure.
• People leadership that develops team members and manages performance conversations.

Responsibilities

• Lead the dedicated account program team, including Sr Meeting Managers, Meeting Managers, and coordinators.
• Own delivery for every assigned program from planning kickoff through onsite execution and close.
• Serve as the client's primary delivery contact day to day, with cadences and status reports.
• Own program budgets from initial estimate through final reconciliation and reporting.
• Maintain master timeline and milestones for every program in Smartsheet and ensure dates are met.
• Oversee registration, housing, and attendee communications in Cvent with data integrity and privacy.
• Lead supplier and venue management across hotels, destinations, and production resources.
• Lead onsite delivery for major programs, including staffing plans and run of show ownership.
• Produce planning files, decision logs, supplier records, and post-debriefs for renewals.
• Collaborate with Head of Event Operations on planning, scope, staffing forecasts, and changes.

Skills

Team leadership

Budget management

Client relationship

Program delivery

Cvent proficiency

Smartsheet

Onsite event delivery

Communication

Tools

Cvent

Smartsheet

Job description

American Express Global Business Travel is seeking a Team Leader to manage large corporate meetings and events from kickoff to onsite execution. You will lead a dedicated program team, own multi-million dollar budgets, and serve as the primary client contact, driving planning cadences and delivering value across programs.

You will oversee registrations, housing, and communications in Cvent, manage vendor relationships, and ensure data privacy.