Senior Event Technology Specialist

Encore Global; Tempe, Northern (AZ, KY); Hybrid; USD 65,618,000 - 85,304,000; Full time

Job summary

Encore Global seeks a Technical Specialist to lead the technical setup and operation of mid-level production events in a hospitality setting. You will ensure client satisfaction while coordinating with project management leadership.

The role requires 3+ years in event technology, strong customer service skills, and the ability to mentor staff. Expect on-site work at hotel/convention venues with irregular hours and physical demands.

Qualifications

• 3+ years of event technology experience with specialty in Audio, Lighting, Projection, or Video.
• 3-4 years of customer service or hospitality experience is preferred.
• External applicants must meet/validate and complete all training and certifications required for this position within 60 days of start date.

Responsibilities

• Operates and troubleshoots advanced audiovisual equipment during events.
• Provides excellent service and maintains positive client relationships.
• Mentors others and develops technical skills within the team.
• Supervises technicians during events and ensures safe, efficient operations.

Skills

Event technology experience

Customer service

Education

Bachelor’s Degree

Job description

Encore Global seeks a Technical Specialist to lead the technical setup and operation of mid-level production events in a hospitality setting. You will ensure client satisfaction while coordinating with project management leadership.

The role requires 3+ years in event technology, strong customer service skills, and the ability to mentor staff. Expect on-site work at hotel/convention venues with irregular hours and physical demands.