Senior Director, Event Technology & Venue Ops

Encore Global; Denver (CO); On-site; USD 73,000 - 86,000; Full time

Job summary

Encore Global is seeking a Director, Event Technology II to lead the AV operations at our Denver location. You will drive revenue growth and profitability, oversee scheduling, equipment delivery, and on-site execution, and develop strategic client partnerships to maximize event value.

In this role you will mentor a team, manage the location P&L, collaborate with sales and venue partners, and ensure world-class service and seamless technical support for complex events throughout the campus

Qualifications

• Bachelor’s degree is preferred or equivalent experience.
• 3+ years of audio-visual experience.
• 2+ years of operations/supervisory experience.
• 3+ years of customer service or hospitality experience is preferred.
• Sales experience is a plus.
• Working knowledge of audio-visual equipment in a live show environment.
• Proficiency with the use of computer hardware.
• Proficiency with computer software and programs, including the Internet and Microsoft Office.
• Effective leadership abilities and customer satisfaction focus.
• A valid driver’s license is required for team members who may operate Company vehicles.

Responsibilities

• Drive Results by managing an efficient and profitable operation with a focused approach on revenue maximization and profitability using cost control measures in accordance with the company’s standard operating procedures.
• Achieve Encore’s financial goals for the location(s) by effectively managing labor, equipment sub-rentals and other costs.
• Understand and utilize operational and financial reports and completes standard and ad hoc reports accurately and on time.
• Utilize the Company billing system to coordinate invoicing activities and makes certain that billing is reviewed and approved by clients.
• See the Big Picture by completing the sales forecast at home location, ensuring they are accurate and submitted timely.
• Participate in business review presentations as needed, in collaboration with regional management.
• Review and manage location P & L and develops action plans to address deficiencies/grow the business
• Confirms venue partners process all payments to Encore in a timely basis.

Skills

Audio-visual experience

Customer service

Leadership

Sales experience

Driver's license

Education

Bachelor’s degree or equivalent experience

Tools

Microsoft Office

Job description

Encore Global is seeking a Director, Event Technology II to lead the AV operations at our Denver location. You will drive revenue growth and profitability, oversee scheduling, equipment delivery, and on-site execution, and develop strategic client partnerships to maximize event value.

In this role you will mentor a team, manage the location P&L, collaborate with sales and venue partners, and ensure world-class service and seamless technical support for complex events throughout the campus