Senior Director, Event Technology & Live Events

Hargrove, Inc.; Colorado; On-site; USD 72,000 - 86,000; Full time

Job summary

Encore Global in Denver, CO seeks a Director, Event Technology II to lead venue operations and ensure world-class service for multi-million dollar events. You will drive revenue, manage P&L, oversee technical teams, and collaborate with sales and venue partners to optimize profitability and client satisfaction.

The role requires strong AV experience, operational leadership, and a proven track record in hospitality or events.

Qualifications

• Bachelor’s degree is preferred or equivalent experience.
• 3+ years of audio-visual experience.
• 2+ years of operations/supervisory experience.
• 3+ years of customer service or hospitality experience is preferred.
• Sales experience is a plus.

Responsibilities

• Drive results by managing an efficient and profitable operation with a focused approach on revenue maximization and profitability using cost control measures in accordance with the company’s standard operating procedures.
• Understand and utilize operational and financial reports and completes standard and ad hoc reports accurately and on time.
• Review and manage location P & L and develop action plans to address deficiencies/grow the business.
• Perform daily floor operations including scheduling and equipment setups, operation, and strikes.
• Work with Regional Sales Director to create effective sales strategies to maximize revenue per-event for assigned customers including upsell and cross-sell opportunities.
• Deliver World-Class Service by cultivating and maintaining relationships with customers, venue personnel and various Encore supporting functions and departments.
• Understand event cost structure and incorporate into solution designs according to established profitability guidelines.
• Manage performance, addresses employee concerns, maintains adequate staffing levels, and facilitates team development.
• Create and present information and reports, as needed, to senior management related to performance, pipeline, forecasting, etc.

Skills

Audio-visual experience

Operations supervision

Customer service

Sales experience

Education

Bachelor’s degree or equivalent

Tools

Microsoft Office

CRM system

Job description

Encore Global in Denver, CO seeks a Director, Event Technology II to lead venue operations and ensure world-class service for multi-million dollar events. You will drive revenue, manage P&L, oversee technical teams, and collaborate with sales and venue partners to optimize profitability and client satisfaction.

The role requires strong AV experience, operational leadership, and a proven track record in hospitality or events.