Senior Event AV Technician - Video & Live Events

Encore; Naples (FL); On-site; USD 34,000 - 45,000; Full time

Job summary

Encore is seeking a Technical Specialist to lead the technical setup and operation of mid-level production events in a hospitality setting. You will ensure flawless events, resolve issues quickly, and uphold Encore's standards.

The role includes mentoring staff, coordinating with hotel teams, and maintaining AV equipment. The ideal candidate has 3+ years in event technology with AV specialties and 3-4 years in customer service or hospitality, plus a valid driver's license and ability to lift 50

Qualifications

• Bachelor’s Degree is preferred.
• 3+ years of event technology experience with specialty in Audio, Lighting, Projection, or Video is required.
• 3-4 years of customer service or hospitality experience is preferred.
• Internal applicants must meet/complete all training and certification requirements as determined by Encore’s Global Learning Training Program in their current position, and for the position they are applying to.
• External applicants must meet/validate and achieve/complete all training and certifications required for this position, within 60 days of start date.
• Ability to interact professionally and effectively with a diverse work force, customer base and senior level management.
• Strong customer, client and coworker interface experience and abilities.
• A valid driver’s license is required for team members in positions that may operate Company vehicles.
• Must be able to lift 50 lbs.

Responsibilities

• Operates and troubleshoots advanced audiovisual equipment during events from pre to post stages.
• Ensures security and proper handling of equipment and adheres to safety standards.
• Delivers excellent customer service and builds positive client relationships.
• Mentors and coaches teammates to develop technical skills and knowledge.
• Oversees event execution and directs other technicians during live events.
• Maintains equipment inventory, security, storage, and transportation.

Skills

Event technology

Customer service

Education

Bachelor’s degree

Job description

Encore is seeking a Technical Specialist to lead the technical setup and operation of mid-level production events in a hospitality setting. You will ensure flawless events, resolve issues quickly, and uphold Encore's standards.

The role includes mentoring staff, coordinating with hotel teams, and maintaining AV equipment. The ideal candidate has 3+ years in event technology with AV specialties and 3-4 years in customer service or hospitality, plus a valid driver's license and ability to lift 50