Senior EV Service Technician - HV & BEV Diagnostics

Lucid Motors; Hayward (CA); On-site; USD 55,000 - 83,000; Full time

Benefits offered by this job

Equity program

Paid time off

401(k) retirement plan

Medical, dental, vision insurance

Job summary

Lucid Motors is seeking a Sr. Service Technician in Hayward, CA, to diagnose, repair, and service Battery Electric Vehicles with a focus on HV systems and EV powertrains.

You will mentor junior technicians, uphold high standards of vehicle quality, and collaborate with a dynamic service team in a luxury automotive environment. The role requires 4+ years in BEV service, HVAC/HV knowledge, and strong communication skills.

Qualifications

• 4+ years of experience as a Service Technician or Diagnosis Technician.
• ASE Certifications (A4, A5, A6, A7, A8, L3, L4-ADAS) - (Required)
• EPA 609 Certification
• Prior experience diagnosing and repairing High Voltage (HV) systems, Low Voltage (LV) systems, and Electric Vehicle powertrains
• Experience in luxury automobile repair environments
• Customer facing experience exhibiting excellent written and verbal communication skills
• Proficient in Microsoft Office as well as learn proprietary DMS software
• Ability to communicate effectively both verbally and written with Field Engineering Team pertaining vehicle preliminary diagnosis

Responsibilities

• Confidently repair electro-mechanical issues and perform diagnostics
• Train and assist Associate Service Technicians and Service Technicians with HV systems, electrical vehicle powertrains, repair procedures, etc.
• Maintain a high knowledge level of high voltage, low voltage, and general electric vehicle systems
• Ability to problem-solve both Technical and Process-flow issues. SME (Subject Matter Expert) in at least 1-2 major repair categories
• Follow correct repair order documentation procedures, i.e. The Three C's
• Effectively work with the appropriate software suite to properly and completely document all customer vehicle interactions
• Effectively communicate and collaborate with other members of the service team (i.e., advisor, manager, etc.) as well as customers.
• Demonstrate attention to detail and passion for creating positive client experiences
• Ability to work remotely and support mobile service team as neededOther duties as assigned

Skills

Service Technician experience

HV systems knowledge

Electrical vehicle powertrains

Customer facing communication

Education

ASE Certifications A4-A8, L3, L4-ADAS

EPA 609 Certification

Job description

Lucid Motors is seeking a Sr. Service Technician in Hayward, CA, to diagnose, repair, and service Battery Electric Vehicles with a focus on HV systems and EV powertrains.

You will mentor junior technicians, uphold high standards of vehicle quality, and collaborate with a dynamic service team in a luxury automotive environment. The role requires 4+ years in BEV service, HVAC/HV knowledge, and strong communication skills.