Senior EV Sales Advisor — In-Store, High-Touch

Rivian Automotive; Skokie (IL); On-site; USD 38,000 - 48,000; Full time

Benefits offered by this job

Comprehensive benefits

401(k) plan

Paid vacation and sick leave

Disability insurance

Job summary

Rivian Automotive in Skokie, IL is seeking a Sales Advisor IV to build relationships with prospective customers and manage the full customer journey from lead to close. You will educate customers through in-person interactions, demo drives, phone, text, and email, driving a personalized purchase experience aligned with Rivian’s values.

The successful candidate thrives in ambiguity, is self-motivated, and focused on delivering memorable experiences that boost brand loyalty, customer satisfaction,

Qualifications

• Proven track record in a high-velocity sales cycle, from prospecting to closing.
• Experience in a commission-based environment.
• Experience in a fast-paced startup environment.
• Strong communication and collaboration skills.
• Ability and willingness to travel as needed to support events.

Responsibilities

• Achieve or exceed monthly and quarterly sales targets and KPIs.
• Maintain best-in-class customer experience at the location.
• Engage and qualify Rivian customers to drive conversion.
• Maintain product knowledge to guide customer decisions.
• Build a healthy sales pipeline with high-touch service.
• Support customer through order confirmation and follow-ups.
• Host retail activations and events to generate demand.
• Address customer feedback and opportunities for improvement.
• Stay informed on EV market trends and Rivian's value proposition.

Skills

CRM experience

Customer service

Communication skills

Team collaboration

Flexible schedule

Sales experience

Education

High School Diploma or equivalent

Tools

Salesforce

Microsoft Excel

Google Workspace

Job description

Rivian Automotive in Skokie, IL is seeking a Sales Advisor IV to build relationships with prospective customers and manage the full customer journey from lead to close. You will educate customers through in-person interactions, demo drives, phone, text, and email, driving a personalized purchase experience aligned with Rivian’s values.

The successful candidate thrives in ambiguity, is self-motivated, and focused on delivering memorable experiences that boost brand loyalty, customer satisfaction,