EV Sales Advisor IV — Service Center

Rivian Automotive; Normal (IL); On-site; USD 37,000 - 48,000; Full time

Benefits offered by this job

Comprehensive benefits

401(k) plan

Employee stock purchase program

Job summary

Rivian Automotive in Normal, IL is seeking a Sales Advisor IV to manage the full sales lifecycle—from lead qualification to close. You will educate customers through in-person interactions, demo drives, phone, text, and email while building a personal Rivian community.

The role emphasizes a customer-first approach, ambition, and the ability to thrive in a fast-paced, evolving startup environment with opportunities for growth and a competitive sales culture.

Qualifications

• 4+ years experience in Sales, Retail, Hospitality or similar fields highly preferred; automotive experience a plus.
• At least 21 years of age.
• High School Diploma, GED, or equivalent required.
• Proven track record in a high-velocity sales cycle, from prospecting to closing.

Responsibilities

• Achieve or exceed monthly and quarterly sales targets and KPIs.
• Ensure best-in-class customer experience at the location.
• Qualify Rivian customers and identify needs to drive conversion.
• Maintain in-depth knowledge of Rivian products and services to guide decisions.

Skills

Sales experience

Customer service

Communication skills

CRM (Salesforce)

Flexible schedule

Education

High School Diploma or equivalent

Tools

Salesforce

Job description

Rivian Automotive in Normal, IL is seeking a Sales Advisor IV to manage the full sales lifecycle—from lead qualification to close. You will educate customers through in-person interactions, demo drives, phone, text, and email while building a personal Rivian community.

The role emphasizes a customer-first approach, ambition, and the ability to thrive in a fast-paced, evolving startup environment with opportunities for growth and a competitive sales culture.