Senior EV Field Service Lead — Night Shift & Diagnostics

Rivian; Saint Augustine (FL); On-site; USD 41,000 - 80,000; Full time

Job summary

Rivian is seeking an experienced Senior Field Service Technician to lead complex vehicle repairs and field operations. This role blends service center work with remote and on-site support, requiring strong diagnostic skills and leadership to mentor teammates.

Based primarily at a service center, the position may involve travel to remote sites or production plants. The candidate should have HV experience, excellent problem-solving abilities, and a commitment to continuous improvement in repair

Qualifications

• Requires high school diploma or equivalent; automotive repair school preferred.
• 5–8+ years automotive repair experience; experience with bumper-to-bumper diagnostics preferred.
• 3–8+ years high voltage (HV) systems experience and HV diagnostic work.
• Leadership or supervisory experience preferred; ability to mentor others.
• Willingness to travel to regional locations or production plants as needed.

Responsibilities

• Perform advanced bumper-to-bumper diagnostics and complex repairs in service centers and field locations.
• Provide remote diagnostics and guidance to field service teams; review logged data and schematics.
• Lead, mentor, and train junior technicians; drive cross-functional collaboration.

Skills

Advanced diagnostics

Leadership

Troubleshooting

Remote diagnostics

Electrical systems

Travel flexibility

Documentation

Education

High School Diploma or GED

Auto repair school or vocational program

State mechanic certifications

Tools

PICO-Scope

PCAN

Kavaser Memorator

Breakout boxes

Job description

Rivian is seeking an experienced Senior Field Service Technician to lead complex vehicle repairs and field operations. This role blends service center work with remote and on-site support, requiring strong diagnostic skills and leadership to mentor teammates.

Based primarily at a service center, the position may involve travel to remote sites or production plants. The candidate should have HV experience, excellent problem-solving abilities, and a commitment to continuous improvement in repair