Senior EV Field Technician & Lead Diagnostics

Rivian Automotive; Blauvelt (NY); Presencial; USD 50 000 - 83 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Health insurance

401(k) Plan

Paid vacation

Paid sick leave

Resumo da oferta

Rivian is seeking a Senior Field Service Technician to serve as a technical expert and leader in supporting advanced vehicle repairs and field operations. The role is primarily based at a service center, with potential travel to remote sites or production plants as business needs demand.

The successful candidate will mentor junior technicians, drive continuous improvement, and tackle complex diagnostic challenges in a fast-paced environment. Strong leadership and HV expertise are essential.

Qualificações

• 5–8+ years automotive repair experience with bumper-to-bumper diagnostics.
• 3–8+ years high voltage (HV) system experience and HV diagnostic work.
• Leadership roles or mentoring experience and continuous improvement background.

Responsabilidades

• Perform bumper-to-bumper diagnostics and complex repairs in service centers and field locations.
• Provide remote diagnostics and guidance to field teams; evaluate logged data and schematics.
• Coach, mentor, and train junior technicians; lead cross-functional problem-solving.
• Utilize specialized diagnostic tools to resolve high-voltage and network faults.
• Conduct road tests to verify repair quality and drive standardization of workflows.
• Oversee complex parts operations including ordering, receiving, inventory, and billing.
• Create high-quality documentation; provide feedback to engineering and leadership.
• Engage professionally with customers, suppliers, and internal teams during escalations.

Conhecimentos

Advanced Diagnostics

HV Systems

Leadership

Documentation

Customer Engagement

Formação académica

High School Diploma

Automotive repair training

Ferramentas

PICO-Scope

PCAN

Kavaser Memorator

Breakout Boxes

Descrição da oferta de emprego

Rivian is seeking a Senior Field Service Technician to serve as a technical expert and leader in supporting advanced vehicle repairs and field operations. The role is primarily based at a service center, with potential travel to remote sites or production plants as business needs demand.

The successful candidate will mentor junior technicians, drive continuous improvement, and tackle complex diagnostic challenges in a fast-paced environment. Strong leadership and HV expertise are essential.