Senior Field Service Technician: HV & Diagnostics Lead

Rivian; Roswell (GA); On-site; USD 41,000 - 79,000; Full time

Benefits offered by this job

401(k) Plan

Employee Stock Purchase Program

Medical, Dental, Vision Insurance

Job summary

Rivian in the United States seeks an experienced Senior Field Service Technician to lead advanced vehicle diagnostics and field operations. Based primarily at a service center, you may travel to remote sites or plants to support complex repairs.

The role emphasizes mentorship, continuous improvement, and high-voltage expertise, with a focus on safety, documentation, and cross-team collaboration. Night shifts may apply as needed.

Qualifications

• High School Diploma or equivalent preferred.
• Graduation from automotive repair school or vocational program preferred.
• Minimum age 21.
• Valid driver’s license with a clean driving record.
• 5–8+ years automotive repair experience with bumper-to-bumper diagnostics.
• 3–8+ years high voltage (HV) system experience.
• Leadership or supervisory experience preferred.
• Willingness to travel regionally to locations or plants.
• Proficient in Windows/Mac environments and service systems.
• Physical ability to lift up to 50 lbs.
• State mechanic certifications as required by jurisdiction.

Responsibilities

• Diagnostics and complex repairs in service centers and field sites.
• Provide remote diagnostics and guidance to field teams.
• Lead and mentor technicians; drive problem solving.
• Use advanced diagnostic tools to resolve HV and network faults.
• Test drive to verify repair quality and drive improvements.
• Oversee parts operations: ordering, receiving, inventory, and billing.
• Document work and provide feedback to engineering and field leadership.

Skills

Advanced Diagnostics

Leadership

HV Systems

CAN/LIN Networks

Documentation

Education

High School Diploma or GED

Automotive Repair School Certificate

Tools

PICO-Scope

PCAN

Kavaser Memorator

Breakout Boxes

Job description

Rivian in the United States seeks an experienced Senior Field Service Technician to lead advanced vehicle diagnostics and field operations. Based primarily at a service center, you may travel to remote sites or plants to support complex repairs.

The role emphasizes mentorship, continuous improvement, and high-voltage expertise, with a focus on safety, documentation, and cross-team collaboration. Night shifts may apply as needed.