Senior EV Field Service Lead – Advanced Diagnostics

Rivian Automotive; North Las Vegas (NV); On-site; USD 42,000 - 79,000; Full time

Benefits offered by this job

401(k) plan

Employee stock purchase program

Comprehensive benefits

Job summary

Rivian Automotive seeks an experienced Senior Field Service Technician to lead advanced diagnostics and complex vehicle repairs at service centers and on-site client locations. The role emphasizes mentorship, process improvement, and cross-functional collaboration in a fast-paced environment.

Based primarily at a service center with potential travel to remote sites or plants, the role demands high technical proficiency in HV systems, ADAS, and network diagnostics, coupled with strong leadership

Qualifications

• High School Diploma or equivalent preferred.
• Graduation from automotive repair school or vocational program preferred.
• Experience with automotive repair and diagnostics.
• Proficient in Windows/Mac environments and service docs systems.
• HV experience and leadership background encouraged.

Responsibilities

• Perform bumper-to-bumper diagnostics and complex repairs in service centers and field locations.
• Provide high-level diagnostic guidance and remote troubleshooting to field teams.
• Coach, mentor, and train junior technicians; lead cross-functional problem-solving.
• Use specialized diagnostic tools to resolve HV and network faults.
• Document repair process and provide root-cause analysis to leadership.
• Oversee parts operations including ordering, receiving, inventory, and billing.

Skills

Diagnostics

HV systems

Leadership

Customer focus

Documentation

Education

High School Diploma

Automotive repair schooling

HVAC certifications

Tools

PICO-Scope

PCAN

Kavaser Memorator

Job description

Rivian Automotive seeks an experienced Senior Field Service Technician to lead advanced diagnostics and complex vehicle repairs at service centers and on-site client locations. The role emphasizes mentorship, process improvement, and cross-functional collaboration in a fast-paced environment.

Based primarily at a service center with potential travel to remote sites or plants, the role demands high technical proficiency in HV systems, ADAS, and network diagnostics, coupled with strong leadership