Senior EV Field Technician & Lead – Diagnostics

Rivian Automotive; New York (NY); Hybrid; USD 103,505,000 - 196,086,000; Full time

Benefits offered by this job

Health benefits

401(k) Plan

Employee Stock Purchase Program

Job summary

Rivian Automotive seeks an experienced Senior Field Service Technician to lead complex vehicle repairs and field support. Based at a service center, you may travel to remote locations, assist with diagnostics, and mentor junior team members.

You will work with high- voltage systems, CAN/LIN networks, and ADAS-related components while driving continuous improvement and standardization across repair workflows. A strong leadership mindset is required.

Qualifications

• High school diploma or equivalent preferred.
• Graduate of automotive repair program preferred.
• 5–8+ years automotive repair experience, bumper-to-bumper diagnostics.

Responsibilities

• Perform bumper-to-bumper diagnostics and repairs in service centers or field settings.
• Provide high-level remote diagnostics and guidance to field teams.
• Coach and mentor junior technicians and partners.
• Use advanced diagnostic tools to resolve HV and network faults.
• Ensure repair quality and standardize repair processes.
• Oversee parts ordering, receiving, inventory, and billing.

Skills

Advanced Diagnostics

HV systems

Leadership

Remote Troubleshooting

Education

High School Diploma

Automotive repair school

Tools

PICO-Scope

PCAN

Kavaser Memorator

Breakout boxes

Job description

Rivian Automotive seeks an experienced Senior Field Service Technician to lead complex vehicle repairs and field support. Based at a service center, you may travel to remote locations, assist with diagnostics, and mentor junior team members.

You will work with high- voltage systems, CAN/LIN networks, and ADAS-related components while driving continuous improvement and standardization across repair workflows. A strong leadership mindset is required.