Senior EV Field Service Engineer & Leader

Rivian Automotive; Northbrook (IL); On-site; USD 44,000 - 83,000; Full time

Job summary

Rivian Automotive seeks an experienced Senior Field Service Technician to serve as a technical expert and leader in supporting complex vehicle repairs and field operations. Role combines shop-based expertise with remote diagnostics, travel to remote sites, and production-plant support as needed.

The candidate will mentor junior technicians, drive continuous improvement, and tackle challenging diagnostic issues in a fast-paced environment, while collaborating with cross-functional teams.

Qualifications

• High School Diploma or GED required or equivalent.
• Graduation from automotive repair school or vocational program preferred.
• State mechanic certifications as required by jurisdiction.

Responsibilities

• Perform bumper-to-bumper diagnostics and complex repairs in service centers and field settings.
• Provide high-level diagnostic guidance and remote troubleshooting for field teams.
• Coach and mentor junior technicians; lead cross-functional problem-solving.
• Use specialized diagnostic tools to resolve electrical, HV, and network faults.
• Document repairs and provide root-cause analysis and feedback to engineering.

Skills

Advanced diagnostics

Leadership

Mentorship

Cross-functional collaboration

Travel readiness

Education

High School Diploma / GED

Automotive repair school certification

State mechanic certifications where required

Tools

PICO-Scope

PCAN

Kavaser Memorator

Breakout boxes

Job description

Rivian Automotive seeks an experienced Senior Field Service Technician to serve as a technical expert and leader in supporting complex vehicle repairs and field operations. Role combines shop-based expertise with remote diagnostics, travel to remote sites, and production-plant support as needed.

The candidate will mentor junior technicians, drive continuous improvement, and tackle challenging diagnostic issues in a fast-paced environment, while collaborating with cross-functional teams.