Senior EUC Engineer: Remote Automation Lead

Mitchell International

San Diego (CA)

Remote

USD 91,000 - 110,000

Full time

3 days ago

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Job summary

Mitchell International is seeking a Senior Information Systems Engineer to design and support the End User Computing (EUC) platform, managing Windows endpoints with Microsoft Intune and delivering virtual desktops on Amazon Workspaces. You will automate workflows using PowerShell, Python, Bash, Microsoft Graph API, and Ansible.

This senior hands-on role resolves complex L2/L3 issues, mentors staff, and drives automation, CI/CD, and security across EUC services.

Qualifications

Bachelor's degree in Computer Science, Information Systems, or related field, or equivalent experience.
5+ years in IT systems engineering with at least 3 years focused on End User Computing.
Strong PowerShell skills, plus working knowledge of Python and/or Bash for automation and API integration.
Hands-on Microsoft Intune administration at scale, with Microsoft Graph API.
Experience deploying and operating Amazon Workspaces and related AWS tasks.
Experience with Git version control and ITSM tools such as ServiceNow or Jira Service Management.

Responsibilities

Design, build and maintain Intune configuration profiles, compliance policies, app deployments and update rings for Windows devices.
Automate device, app and policy management through the Microsoft Graph API, including bulk changes, reporting and audit exports.
Manage Windows Autopilot enrolment and zero-touch provisioning for new and refreshed devices.
Integrate Intune with Entra ID (Azure AD) Conditional Access, groups and identity lifecycle processes.
Build and maintain Amazon Workspaces bundles, custom images and directory integration.
Automate Workspaces provisioning, patching, rebuilding and decommissioning through the AWS CLI, SDKs or APIs.
Monitor Workspaces performance, cost and utilization, and right-size running modes and bundles.
Apply AWS security controls such as IAM, security groups, IP access control groups and encryption.
Write and maintain scripts in PowerShell, Python and Bash to automate repeatable EUC tasks.
Develop Ansible playbooks and roles for endpoint and virtual desktop configuration, patching and compliance.
Store code in Git, follow peer review, and run automation through CI/CD pipelines where suitable.
Act as the L2/L3 escalation point for complex endpoint, application and virtual desktop incidents.
Run root-cause analysis on recurring issues and deliver permanent fixes.
Produce and maintain technical documentation, runbooks and knowledge base articles.
Mentor L1 engineers and service desk staff and contribute to EUC standards and roadmap.