Senior Information Systems Engineer

Mitchell International; San Diego (CA); Remote; USD 91,000 - 110,000; Full time

Job summary

Mitchell International is seeking a Senior Information Systems Engineer to design and support the End User Computing (EUC) platform, managing Windows endpoints with Microsoft Intune and delivering virtual desktops on Amazon Workspaces. You will automate workflows using PowerShell, Python, Bash, Microsoft Graph API, and Ansible.

This senior hands-on role resolves complex L2/L3 issues, mentors staff, and drives automation, CI/CD, and security across EUC services.

Qualifications

• Bachelor's degree in Computer Science, Information Systems, or related field, or equivalent experience.
• 5+ years in IT systems engineering with at least 3 years focused on End User Computing.
• Strong PowerShell skills, plus working knowledge of Python and/or Bash for automation and API integration.
• Hands-on Microsoft Intune administration at scale, with Microsoft Graph API.
• Experience deploying and operating Amazon Workspaces and related AWS tasks.
• Experience with Git version control and ITSM tools such as ServiceNow or Jira Service Management.

Responsibilities

• Design, build and maintain Intune configuration profiles, compliance policies, app deployments and update rings for Windows devices.
• Automate device, app and policy management through the Microsoft Graph API, including bulk changes, reporting and audit exports.
• Manage Windows Autopilot enrolment and zero-touch provisioning for new and refreshed devices.
• Integrate Intune with Entra ID (Azure AD) Conditional Access, groups and identity lifecycle processes.
• Build and maintain Amazon Workspaces bundles, custom images and directory integration.
• Automate Workspaces provisioning, patching, rebuilding and decommissioning through the AWS CLI, SDKs or APIs.
• Monitor Workspaces performance, cost and utilization, and right-size running modes and bundles.
• Apply AWS security controls such as IAM, security groups, IP access control groups and encryption.
• Write and maintain scripts in PowerShell, Python and Bash to automate repeatable EUC tasks.
• Develop Ansible playbooks and roles for endpoint and virtual desktop configuration, patching and compliance.
• Store code in Git, follow peer review, and run automation through CI/CD pipelines where suitable.
• Act as the L2/L3 escalation point for complex endpoint, application and virtual desktop incidents.
• Run root-cause analysis on recurring issues and deliver permanent fixes.
• Produce and maintain technical documentation, runbooks and knowledge base articles.
• Mentor L1 engineers and service desk staff and contribute to EUC standards and roadmap.

Skills

Automation mindset

Communication

Troubleshooting

Independent work

Education

Bachelor's degree in CS/IS

Tools

Microsoft Intune

Amazon Workspaces

Ansible

AWS CLI

Git

ServiceNow

Jira Service Management

Azure AD

Job description

Mitchell International

Senior Information Systems Engineer

US--Remote

Job ID: 26-19489
Type: Regular Full-Time
# of Openings: 1
Category: Information Technology
Mitchell International, Inc.

Overview

At Enlyte, we combine innovative technology, clinical expertise, and human compassion to help people recover after workplace injuries or auto accidents. We support their journey back to health and wellness through our industry-leading solutions and services. Whether you're supporting a Fortune 500 client or a local business, developing cutting-edge technology, or providing clinical services you'll work alongside dedicated professionals who share your commitment to excellence and make a meaningful impact. Join us in fueling our mission to protect dreams and restore lives, while building your career in an environment that values collaboration, innovation, and personal growth.

Be part of a team that makes a real difference.

Responsibilities

This is a full-time remote position that can be located anywhere in the U.S

We are hiring a Senior Information Systems Engineer to build and support engineering and automation of our End User Computing (EUC) platform. You will manage Windows endpoints through Microsoft Intune, deliver virtual desktops on Amazon Workspaces, and automate the work end to end with scripting, the Microsoft Graph API and Ansible.

This is a hands-on senior role. You will resolve escalated L2/L3 issues, replace manual processes with code, and mentor L1 support staff.

Endpoint management (Microsoft Intune)

• Design, build and maintain Intune configuration profiles, compliance policies, app deployments and update rings for Windows devices.
• Automate device, app and policy management through the Microsoft Graph API, including bulk changes, reporting and audit exports.
• Manage Windows Autopilot enrolment and zero-touch provisioning for new and refreshed devices.
• Integrate Intune with Entra ID (Azure AD) Conditional Access, groups and identity lifecycle processes.

Virtual desktops (Amazon Workspaces)

• Build and maintain Amazon Workspaces bundles, custom images and directory integration.
• Automate Workspaces provisioning, patching, rebuilding and decommissioning through the AWS CLI, SDKs or APIs.
• Monitor Workspaces performance, cost and utilization, and right-size running modes and bundles.
• Apply AWS security controls such as IAM, security groups, IP access control groups and encryption.

Automation and configuration management

• Write and maintain scripts in PowerShell, Python and Bash to automate repeatable EUC tasks.
• Develop Ansible playbooks and roles for endpoint and virtual desktop configuration, patching and compliance.
• Store code in Git, follow peer review, and run automation through CI/CD pipelines where suitable.

Operations and support

• Act as the L2/L3 escalation point for complex endpoint, application and virtual desktop incidents.
• Run root-cause analysis on recurring issues and deliver permanent fixes.
• Produce and maintain technical documentation, runbooks and knowledge base articles.
• Mentor L1 engineers and service desk staff and contribute to EUC standards and roadmap.

Qualifications

• Bachelor's degree in Computer Science, Information Systems or a related field, or equivalent experience.
• 5+ years in IT systems engineering, with at least 3 years focused on End User Computing.
• Scripting: strong PowerShell skills, plus working knowledge of Python and/or Bash for automation and API integration.
• Microsoft Intune with API: hands-on Intune administration at scale, and proven automation through the Microsoft Graph API (authentication via app registrations, REST calls, paging and throttling).
• Ansible Nice to have: experience writing playbooks, roles and inventories to manage Windows
• Amazon Workspaces: experience deploying and operating Workspaces, including bundles, custom images, directory services and lifecycle automation.
• Solid grounding in Windows 10/11 and Entra ID / Active Directory, Group Policy and core networking (DNS, DHCP, VPN).
• Experience with Git version control and ITSM tools such as ServiceNow or Jira Service Management.

Preferred qualifications

• Infrastructure-as-code experience with Terraform or AWS CloudFormation.
• Exposure to other VDI/DaaS platforms such as Azure Virtual Desktop, Windows 365 or Citrix.
• Experience with Microsoft Defender for Endpoint and endpoint security baselines (CIS, Microsoft Security Baselines).
• Packaging experience with Win32 apps, MSIX or PSAppDeployToolkit.
• Relevant certifications, for example: Microsoft Certified: Endpoint Administrator Associate (MD-102), AWS Certified Solutions Architect - Associate or SysOps Administrator - Associate, and Red Hat Certified Specialist in Ansible Automation (Nice to Have)

Skills and attributes

• An automation-first mindset: you script a task the second time you do it.
• Clear written and verbal communication with technical and non-technical users.
• Structured troubleshooting and calm ownership of high-impact incidents.
• Comfortable working independently and setting technical direction for a small team.

Benefits

We're committed to supporting your ultimate well-being through our total compensation package offerings that support your health, wealth and self. These offerings include Medical, Dental, Vision, Health Savings Accounts / Flexible Spending Accounts, Life and AD&D Insurance, 401(k), Tuition Reimbursement, and an array of resources that encourage a lifetime of healthier living. Benefits eligibility may differ depending on full-time or part-time status. Compensation depends on the applicable US geographic market. The expected base pay for this position ranges from $91,000 - $110,000 annually, and will be based on a number of additional factors including skills, experience, and education.

The Company is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender, gender identity, sexual orientation, age, status as a protected veteran, among other things, or status as a qualified individual with disability.

Don't meet every single requirement? Studies have shown that women and underrepresented minorities are less likely to apply to jobs unless they meet every single qualification. We are dedicated to building a diverse, inclusive, and authentic workplace, so if you're excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles.

#LI-Remote

#LI-FP1

$91000 - $110000 annually

Equal employment opportunity, including veterans and individuals with disabilities.

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