Senior Epic Analyst - Cheers/Hello World Lead

University of Miami; Miami (FL); Sur place; USD 110 000 - 150 000; Plein temps

Résumé du poste

The University of Miami Information Technology & Systems Department is seeking an Epic Senior Analyst for Cheers/Hello World. The role leads build and modification, collaborates with stakeholders, and ensures configurations meet clinical needs.

You will mentor junior analysts, participate in testing, and support day-to-day operations in a busy health system environment, with travel to go-lives as needed.

Qualifications

• Epic Cadence/Referrals, Cheers – Call Management, Ambulatory or MyChart certification required.
• Epic Cheers or Hello World certification/badge or experience preferred.
• Minimum of 5 years of experience in healthcare or healthcare-related organization.
• MyChart experience including scheduling and communications preferred.

Responsabilités

• Collaborates with stakeholders to optimize configuration, function, and access of the Epic Cheers/Hello World applications.
• Serves as primary support contact for end users and initiates design, development, and maintenance of the application.
• Performs testing phases and documents workflow design; analyzes workflow impacts.
• Mentors junior staff and supports day-to-day operations and service tickets.
• Travels to go-lives, conferences, and leadership meetings as required.
• Maintains ongoing communication with project teams and leadership.

Connaissances

Epic Cadence/Referrals

Cheers – Call Management

Ambulatory or MyChart

Certification experience

Formation

Bachelor’s Degree in relevant field

Outils

Microsoft Office Suite

Description du poste

The University of Miami Information Technology & Systems Department is seeking an Epic Senior Analyst for Cheers/Hello World. The role leads build and modification, collaborates with stakeholders, and ensures configurations meet clinical needs.

You will mentor junior analysts, participate in testing, and support day-to-day operations in a busy health system environment, with travel to go-lives as needed.