Epic Care Coordination Senior Analyst - Lead

University of Miami; Miami (FL); Presencial; USD 95 000 - 150 000; Tempo integral

Resumo da oferta

The University of Miami Information Technology & Systems Department seeks a full-time Epic Senior Analyst, Care Coordination to lead configuration, build, and optimization of the Epic Care Coordination module. You will collaborate with stakeholders, end-users, and the application team to ensure effective workflows.

You will mentor junior analysts, support day-to-day operations, and participate in go-lives, testing, and documentation.

Qualificações

• Bachelor's degree in a relevant field is required.
• Epic Inpatient and/or Ambulatory Certifications required.
• Minimum of 5 years of healthcare experience, preferably in an IT/clinical setting.
• At least 3 years of Epic build experience.
• Strong project management and organizational skills.
• Familiarity with clinical workflows specific to Care Coordination preferred.
• Ability to work evenings, nights, and weekends as necessary.
• Proficiency in Microsoft Office.
• Ability to communicate effectively orally and in writing.
• Ability to lead, motivate, develop and train others.

Responsabilidades

• Collaborates with key stakeholders, end-users, and application team members to optimize the Epic Care Coordination configuration, function, and access.
• Serves as a primary support contact for Epic end-users.
• Initiates the design, development, implementation, and maintenance of the Epic Care Coordination module.
• Initiates testing and documentation of workflow design.
• Analyzes information technology in clinical work processes and validates workflow impacts.
• Guides issue resolution and supports day-to-day operations and service tickets.
• Partner with trainers to develop documentation and training strategies for new features.
• Ensures Epic solutions meet UHealth's business and clinical needs.

Conhecimentos

Project management

Stakeholder collaboration

Training

On-call support

Documentation

Formação académica

Bachelor's degree in relevant field

Ferramentas

Epic

Descrição da oferta de emprego

The University of Miami Information Technology & Systems Department seeks a full-time Epic Senior Analyst, Care Coordination to lead configuration, build, and optimization of the Epic Care Coordination module. You will collaborate with stakeholders, end-users, and the application team to ensure effective workflows.

You will mentor junior analysts, support day-to-day operations, and participate in go-lives, testing, and documentation.