Senior Enterprise Technical Account Manager - Security

SentinelOne, Inc.; United States; Hybrid; USD 93,000 - 120,000; Full time

Benefits offered by this job

RSUs

ESPP

Leave benefits

Parental leave

Private medical

Hybrid work

Home office allowance

Lunch program

Job summary

SentinelOne is seeking a Technical Account Manager to manage large-scale enterprise relationships, guide complex implementations, and deliver professional account management services to drive ongoing value and renewals.

You will assess customers' environments, collaborate with product and engineering teams, and identify upsell opportunities while maintaining high satisfaction across a global, cross-functional team.

Qualifications

• 3+ years in field engineering roles (senior support engineer, Technical Account Manager, or Pre-Sales)
• Strong endpoint/security background with host-based security experience
• Experience supporting Enterprise customers
• Scripting knowledge in Python, PHP, and Unix shell

Responsibilities

• Own the relationship with large-scale enterprise clients and drive value growth
• Lead complex implementation and onboarding projects for SentinelOne products
• Provide professional account management services including proactive communication and strategic advisory
• Evaluate customer environments and deliver design and integration solutions
• Collaborate with Product, Engineering, Support, Sales, and leadership to address needs and gather feedback

Skills

Field engineering

Endpoint security

Multi-OS support

Scripting (Python, PHP, Unix)

Tools

MongoDB

Job description

SentinelOne is seeking a Technical Account Manager to manage large-scale enterprise relationships, guide complex implementations, and deliver professional account management services to drive ongoing value and renewals.

You will assess customers' environments, collaborate with product and engineering teams, and identify upsell opportunities while maintaining high satisfaction across a global, cross-functional team.