Senior Enterprise Tech Account Manager

Veriff; United States; On-site; USD 135,000 - 175,000; Full time

Benefits offered by this job

Stock options

Learning and Development budget

Medical insurance

1 day off for volunteering

Job summary

Veriff is seeking a Senior Technical Account Manager in the United States to join our AMER Account Management team. You will facilitate collaboration across teams to enhance customer satisfaction and maximize the value of our solutions.

The ideal candidate will have over 6 years of experience in Technical Support or related fields, excellent communication skills, and the ability to lead projects effectively. Competitive salary and benefits are offered.

Qualifications

• 6+ years in Technical Support, Engineering, or Account Management for a SaaS company.
• Fluent in English with excellent communication skills.
• Ability to manage clients effectively and lead projects.

Responsibilities

• Manage cross-functional technical projects ensuring timeline adherence.
• Liaise between Account Management and Product teams for customer onboarding.
• Maintain project documentation and provide status updates.

Skills

Technical Account Management

Problem-solving

Project management

Communication

Education

Bachelor’s degree in Computer Science or related field

Job description

Veriff is seeking a Senior Technical Account Manager in the United States to join our AMER Account Management team. You will facilitate collaboration across teams to enhance customer satisfaction and maximize the value of our solutions.

The ideal candidate will have over 6 years of experience in Technical Support or related fields, excellent communication skills, and the ability to lead projects effectively. Competitive salary and benefits are offered.