Senior Enterprise Strategy Director, AI & Growth

100 Salesforce, Inc.; United States; Remote; USD 197,000 - 316,000; Full time

Job summary

Salesforce is seeking a Business Strategy Director within Experience Services to drive transformational engagements with enterprise customers. You will partner with C-level executives to define vision, metrics, and multi-year roadmaps that realize strategic value across Salesforce products and services.

Working with enterprise clients, partners, and technical delivery leaders, you will shape operating models and governance, translate ambitions into actionable programs, and drive adoption of new

Qualifications

• 10+ years of experience consulting in enterprise technology transformation.
• Deep expertise in Consumer Goods Retail Execution (REX) within CG enterprises, consultancies, or software vendors.
• Familiarity with Salesforce Consumer Goods Cloud.
• Go-to-market (GTM) support experience, including scoping, proposal development, RFP responses, and executive presentations.
• Experience in Business Strategy, Enterprise Architecture, Product Management, Agile, Program Governance, Experience Design, Change Management, and/or Value Realization.
• Salesforce product knowledge and solution design experience required.

Responsibilities

• Provide business strategy subject matter expertise as it relates to Salesforce products and services during the sales and delivery cycles
• Help position and sell large-enterprise consulting engagements to customers; work cross-functionally within Salesforce to define program scope, team, value narrative, and pitch
• Conduct assessments and facilitate workshops to develop future-state operating models and business visions
• Perform and distill customer, industry, and end-user research to identify key customer needs, expectations, and experience-led business opportunities
• Identify enterprise business process and operations improvements to realize efficiencies and increase impact
• Develop multi-year, strategic roadmaps that prioritize investments and support business objectives
• Help business and technology leaders adopt new digital operating models, governance strategies, and approaches
• Uncover future sales opportunities to drive ongoing customer value
• Independently drive engagement strategy and quality as the strategy resource on an account, partnering with (not managing) delivery, sales, and architecture leads
• Develop strategic use cases to project the value of strategy, case for change, and organizational implications
• Cultivate solution and organizational adoption, driving strategy evolution to deliver value through quicker delivery cycles
• Build Business Strategy competency within Experience Services by codifying methodologies, mentoring peers, and elevating practice-wide capability — without formal management accountability.

Skills

AI capabilities

Salesforce product knowledge

Go-to-market experience

Cross-functional collaboration

Executive stakeholder engagement

Education

Degree or equivalent experience

Tools

Salesforce Consumer Goods Cloud

Job description

Salesforce is seeking a Business Strategy Director within Experience Services to drive transformational engagements with enterprise customers. You will partner with C-level executives to define vision, metrics, and multi-year roadmaps that realize strategic value across Salesforce products and services.

Working with enterprise clients, partners, and technical delivery leaders, you will shape operating models and governance, translate ambitions into actionable programs, and drive adoption of new