Senior Enterprise Strategy Director

Salesforce, Inc.; Northern (KY); Hybrid; USD 189,000 - 316,000; Full time

Job summary

Salesforce, Inc. seeks a Business Strategy Director within Experience Services to drive complex, transformational strategy engagements for enterprise customers.

You will partner with C-level executives to craft industry-specific strategies that define vision, metrics, and roadmap to achieve business outcomes. You will work closely with enterprise customers, partners, and technical delivery leaders to deliver scale, speed to value, and sustained success across multi-year programs.

Qualifications

• 10+ years of experience consulting in enterprise-level technology transformation programs.
• Deep expertise in Consumer Goods Retail Execution within CG enterprises, consultancies, or software vendors.
• Experience unifying physical in-store execution with online/digital channels into a cohesive Omni Channel strategy is highly desirable.
• Go-to-market support including scoping, proposal development, RFP responses, and executive presentations.

Responsibilities

• Provide business strategy subject matter expertise as it relates to Salesforce products and services during the sales and delivery cycles
• Help position and sell large-enterprise consulting engagements to customers; work cross-functionally within Salesforce to define program scope, team, value narrative, and pitch
• Conduct assessments and facilitate workshops to develop future-state operating models and business visions
• Perform and distill customer, industry, and end-user research to identify key customer needs, expectations, and experience-led business opportunities
• Identify enterprise business process and operations improvements to realize efficiencies and increase impact
• Develop multi-year, strategic roadmaps that prioritize investments and support business objectives
• Help business and technology leaders adopt new digital operating models, governance strategies, and approaches
• Uncover future sales opportunities to drive ongoing customer value
• Independently drive engagement strategy and quality as the strategy resource on an account, partnering with (not managing) delivery, sales, and architecture leads
• Develop strategic use cases to project the value of strategy, case for change, and organizational implications
• Cultivate solution and organizational adoption, driving strategy evolution to deliver value through quicker delivery cycles
• Build Business Strategy competency within Experience Services by codifying methodologies, mentoring peers, and elevating practice-wide capability — without formal management accountability.

Skills

Executive engagement

Enterprise strategy

C-level collaboration

Value realization

Business transformation

Education

Degree or equivalent

Tools

Salesforce product knowledge

Job description

Salesforce, Inc. seeks a Business Strategy Director within Experience Services to drive complex, transformational strategy engagements for enterprise customers.

You will partner with C-level executives to craft industry-specific strategies that define vision, metrics, and roadmap to achieve business outcomes. You will work closely with enterprise customers, partners, and technical delivery leaders to deliver scale, speed to value, and sustained success across multi-year programs.