Senior Enterprise Solutions Engineer

Alert Media, Inc.; Austin (TX); Remote; USD 120,000 - 180,000; Full time

Benefits offered by this job

Base + Bonus

Time off & parental leave

Health benefits

401K match

Awards & recognition

Community service

Downtown Austin office access

Career development

Meaningful work

Job summary

AlertMedia, Inc. is seeking a Senior Solutions Engineer, Enterprise, to partner with our Enterprise Sales team and serve as the trusted technical advisor throughout the customer journey.

You will lead technical discovery, deliver tailored product demonstrations, validate integrations, and guide customers through evaluations. As the technical bridge between Sales, Product, and Engineering, you will simplify complex concepts, articulate business value, and drive technical wins in enterprise

Qualifications

• 5+ years of Solutions Engineering, Sales Engineering, or Pre-Sales Engineering experience supporting enterprise SaaS customers.
• Experience partnering with Enterprise Account Executives on complex, multi-stakeholder sales cycles.
• Strong consultative problem-solving skills translating business challenges into technical solutions.
• Experience leading technical discovery, solution design, demonstrations, proof of concepts, and technical evaluations.
• Strong technical fluency with REST APIs, HTTP methods, JSON, webhooks, authentication protocols (SSO, SAML, OAuth), cloud applications, enterprise integrations, and modern SaaS architecture.
• Experience responding to RFPs, security reviews, and technical due diligence for enterprise customers.
• Experience leveraging AI tools to improve productivity, accelerate technical research, create customer-facing deliverables, or streamline presales workflows while maintaining accuracy and sound judgment.
• Ability to communicate technical concepts effectively to developers, architects, administrators, business users, and executive stakeholders.
• Excellent presentation and storytelling skills with the ability to deliver compelling value-based demonstrations.
• Strong project management and organizational skills, with the ability to manage multiple opportunities simultaneously.
• Highly collaborative with a customer-first mindset and a passion for delivering exceptional customer experiences.
• Self-motivated, adaptable, and comfortable thriving in a fast-paced, high-growth environment.
• Excellent analytical skills, attention to detail, and written and verbal communication skills.

Responsibilities

• Partner with Enterprise Account Executives to drive technical strategy and win opportunities.
• Lead consultative technical discovery sessions to understand customer objectives, environments, architecture, integration requirements, security considerations, constraints, and success criteria.
• Deliver compelling, value-based product demonstrations tailored to each customer's objectives.
• Design and guide technical evaluations, PoCs, and pilot programs that validate AlertMedia's value in enterprise environments.
• Become a subject matter expert across the AlertMedia platform and its technical capabilities.
• Discuss APIs, webhooks, authentication, data flows, integration patterns with both technical and business stakeholders.
• Identify potential technical risks early and develop solutions to remove obstacles to adoption.
• Own the technical response for RFPs, RFIs, security questionnaires, and technical documentation.
• Clearly communicate complex technical concepts to both executive and technical stakeholders, adapting your approach.
• Document technical best practices and continuously improve presales processes to deliver an exceptional customer experience.
• Partner closely with Product, Engineering, Customer Success, and Marketing to communicate feedback and product enhancements.
• Stay current on industry trends, enterprise technology, and AlertMedia's evolving platform capabilities.

Skills

REST APIs

HTTP methods

JSON

Webhooks

SSO/SAML/OAuth

Cloud integrations

SaaS architecture

Presentation skills

Storytelling

Project management

Collaboration

Customer-first

Tools

Postman

Job description

AlertMedia, Inc. is seeking a Senior Solutions Engineer, Enterprise, to partner with our Enterprise Sales team and serve as the trusted technical advisor throughout the customer journey.

You will lead technical discovery, deliver tailored product demonstrations, validate integrations, and guide customers through evaluations. As the technical bridge between Sales, Product, and Engineering, you will simplify complex concepts, articulate business value, and drive technical wins in enterprise