Senior Enterprise Solutions Consultant - CX & Martech

Sprinklr Germany GmbH; United States; Remote; USD 121,000 - 201,000; Full time

Job summary

Sprinklr is seeking a Sr.Solutions Consultant to partner with our Sales and Customer Success teams in driving strategic engagements with enterprise clients. This role is ideal for a consultative, outcome-driven professional with deep expertise in marketing technology, customer experience, and digital transformation.

As a Sr. Solutions Consultant at Sprinklr, you will be a trusted advisor to our clients, helping them create and implement solutions that leverage Sprinklr’s Unified-CXM platform to

Qualifications

• Experience as Solutions Consultant or Sales Engineer in a SaaS company serving enterprise clients.
• Strategic thinker with marketing technology, customer experience, or digital transformation consulting experience.
• Ability to guide prospects through structured problem solving and value realization frameworks.

Responsibilities

• Act as a key member of the account team for your territory, working directly with prospects and customers during sales cycles as a trusted advisor to build confidence and excitement around Sprinklr’s suite of products and integrations with customer systems.
• Lead discovery sessions to understand client goals, challenges, and desired outcomes across marketing, social media, customer care and CX.
• Understand potential business opportunities at customer prospects by researching go-to-market strategies and identifying solution hypotheses and value drivers.
• Design and present tailored solutions using Sprinklr’s platform, showcasing how our technology drives value across the marketing tech stack.
• Facilitate workshops, whiteboarding sessions, and proof-of-concept engagements to demonstrate solution fit and strategic impact.
• Collaborate with cross-functional teams to deliver demos, create solution architectures and align to business outcomes and GTM strategy.
• Translate complex platform capabilities into business value for executive and practitioner audiences.
• Stay current on industry trends in mar-tech, social media, contact center, and CX to inform strategy and client conversations.

Skills

Solutions Consulting

Sales Engineering

SaaS

Enterprise clients

Marketing technology

Customer Experience

Education

Bachelor's degree

Tools

CRM

Marketing Automation

Social Media Management

Business Intelligence

CCaaS

APIs

Job description

Sprinklr is seeking a Sr.Solutions Consultant to partner with our Sales and Customer Success teams in driving strategic engagements with enterprise clients. This role is ideal for a consultative, outcome-driven professional with deep expertise in marketing technology, customer experience, and digital transformation.

As a Sr. Solutions Consultant at Sprinklr, you will be a trusted advisor to our clients, helping them create and implement solutions that leverage Sprinklr’s Unified-CXM platform to