Senior Solutions Consultant - Enterprise CX & Martech

Sprinklr Inc.; Massachusetts; Hybrid; USD 121,000 - 201,000; Full time

Benefits offered by this job

401k plan

Paid time off

Health benefits

Mentoring program

Parental leave

Job summary

Sprinklr Inc. seeks a Sr. Solutions Consultant to partner with Sales and Customer Success in driving strategic engagements with enterprise clients.

You will serve as a trusted advisor, shaping solutions on Sprinklr’s Unified-CXM platform to achieve measurable outcomes across marketing, social, and customer experience functions. You will lead discovery, design tailored solutions, and present compelling demonstrations while collaborating with Product, Engineering, and Marketing to align to

Qualifications

• SaaS/CRM experience with enterprise clients.
• Strong storytelling and client-facing communication.
• Ability to map business value to Sprinklr solutions.
• Experience leading structured discovery and workshops.
• Familiarity with marketing tech stack.
• Willingness to travel up to 40% within the US.

Responsibilities

• Lead discovery sessions with prospects to define goals.
• Craft tailored Sprinklr solutions for marketing, social, and CX.
• Deliver compelling demos and solution architectures.
• Collaborate with Product, Eng, CS, and Marketing.
• Translate platform capabilities into business value for execs.
• Stay current on mar-tech trends to inform strategy.

Skills

Strategic thinking

Marketing technology

Customer experience

Digital transformation

Storytelling

Presentation skills

Communication

Relationship building

Willingness to travel

Education

Bachelor’s degree in Marketing, Business, Communications, or related field

Tools

CRM

Marketing Automation

Social Media Management

Business Intelligence

CCaaS

Sprinklr

APIs & Integrations

Job description

Sprinklr Inc. seeks a Sr. Solutions Consultant to partner with Sales and Customer Success in driving strategic engagements with enterprise clients.

You will serve as a trusted advisor, shaping solutions on Sprinklr’s Unified-CXM platform to achieve measurable outcomes across marketing, social, and customer experience functions. You will lead discovery, design tailored solutions, and present compelling demonstrations while collaborating with Product, Engineering, and Marketing to align to