Senior Enterprise Retail Media Strategist

Skai; Chicago (IL); Hybrid; USD 100,000 - 120,000; Full time

Job summary

Skai is seeking a Senior Expert Services Manager in the United States to own strategy, performance, and outcomes for an assigned book of enterprise retail media accounts. You will plan, build and optimise campaigns hands-on across Amazon, Walmart, Instacart, Target and more, while advising senior clients on budgets, objectives and best practices.

You will partner with product, sales and engineering to drive platform innovation, mentor teammates, and shape regional direction.

Qualifications

• Owns strategy through execution for enterprise retail media.
• Hands-on across Sponsored Products, Brands and DSP on Amazon/Walmart.
• Builds custom analyses beyond standard reporting.
• Root-cause analysis tied to business objectives.
• Fluency in retailer economics, onsite/offsite and DSP integration.
• Advanced use of generative AI to produce outputs.

Responsibilities

• Own the strategy, performance and outcomes of a book of enterprise retail media accounts.
• Plan, build and optimise campaigns hands-on across networks, including day-to-day management.
• Investigate performance issues and opportunities, and give actionable recommendations.
• Advise senior client stakeholders on media planning and budget allocation.
• Lead QBRs and strategic reviews; support renewals and growth discussions.
• Build custom analyses, reports and automations when standard tools fall short.
• Serve as the regional retail media SME, supporting internal stakeholders.
• Mentor colleagues and contribute to team playbooks and processes.
• Partner with product, sales, technical account management to drive platform innovation.

Skills

Enterprise retail media ownership

Amazon/Walmart full stack

Analytical depth

Root-cause analysis

Retail media fluency

Generative AI (Claude)

Tools

Claude AI

Job description

Skai is seeking a Senior Expert Services Manager in the United States to own strategy, performance, and outcomes for an assigned book of enterprise retail media accounts. You will plan, build and optimise campaigns hands-on across Amazon, Walmart, Instacart, Target and more, while advising senior clients on budgets, objectives and best practices.

You will partner with product, sales and engineering to drive platform innovation, mentor teammates, and shape regional direction.