Senior Enterprise Retail Media Strategist

Skai; Seattle (WA); Hybrid; USD 100,000 - 120,000; Full time

Job summary

Skai seeks a Senior Expert Services Manager to lead enterprise retail media accounts, owning strategy, performance and outcomes from planning to execution. You will advise clients across networks like Amazon and Walmart, plan budgets, and guide strategic reviews, working with product, sales and engineering teams.

The role is US-based with up to 15% travel and a hybrid work arrangement. You will build custom analyses and reports, assess performance drivers, and mentor peers, contributing to

Qualifications

• Enterprise retail media ownership accountability through execution.
• Hands-on across Amazon/Walmart: Sponsored Products/Brands/Display, DSP, Walmart Connect.
• Ability to build custom analyses beyond standard reporting.
• Root-cause analysis tied to client business objectives.
• Fluency in retail media ecosystem concepts (1P/3P, DSP, shopper marketing).
• Proficiency with generative AI tools for data shaping and reporting.

Responsibilities

• Own strategy, performance and outcomes for an assigned book of enterprise retail media accounts.
• Plan, build and optimise campaigns across networks with hands-on management as needed.
• Investigate performance issues and provide actionable recommendations.
• Advise on media planning, budgets and best practices across networks.
• Lead QBRs and strategic reviews; support renewals and growth discussions.
• Create custom analyses, reports and automations when templates fall short.
• Act as regional SME and mentor junior colleagues.
• Collaborate with product, sales, technical account management and sales engineers.

Skills

Enterprise retail media ownership

Amazon & Walmart full stack

AMC beyond templates

Analytical depth

Retail media ecosystem fluency

Generative AI tools (Claude)

Strategic translation

Stakeholder management

Cross-functional operation

Ownership & follow-through

Tools

Vendor Central

Seller Central

Amazon DSP

Walmart Connect

Claude (AI)

Job description

Skai seeks a Senior Expert Services Manager to lead enterprise retail media accounts, owning strategy, performance and outcomes from planning to execution. You will advise clients across networks like Amazon and Walmart, plan budgets, and guide strategic reviews, working with product, sales and engineering teams.

The role is US-based with up to 15% travel and a hybrid work arrangement. You will build custom analyses and reports, assess performance drivers, and mentor peers, contributing to