Senior Enterprise Pre-Sales Solutions Engineer

Lumos; San Francisco (CA); Hybrid; USD 185,000 - 250,000; Full time

Benefits offered by this job

Remote-first culture

Medical, dental & vision insurance

Mental health support

Wellness stipend

Life & disability insurance

Flexible PTO

Parental leave

Learning stipend

Offsites

401(k) with matching

Job summary

Lumos is seeking an Enterprise Pre-sales Solutions Engineer to be the technical champion throughout the sales process with our largest, strategic customers. You’ll partner with GTM and technical teams to scale our technical go-to-market motion.

You’ll deliver product demos, build POCs, and craft end-to-end solutions, aligning technical requirements with customer business goals at every stage.

Qualifications

• 5+ years of experience in a pre-sales role within a B2B SaaS company.
• Experience navigating and leading complex enterprise deal cycles.
• Experience working in the identity or cybersecurity industry is preferred.
• Demonstrated success managing the pre-sales process for enterprise customers.
• Fluency in Restful APIs and usage of associated tooling i.e. Postman.
• Knowledge of database models with comfort reading python a plus.
• An empathetic and a customer centric approach.
• Strong desire to work in a high growth start up environment where resources and processes are being actively built out and/or refined.
• Previous start up experience is preferred.
• Solid acumen and comfort leveraging AI tooling such Co-work, Codex, Cursor, etc… in your everyday work process.

Responsibilities

• Serve as a trusted advisor and product expert for Lumos prospects and customers, owning all technical responsibilities required in our sales journey.
• Architect and deliver compelling product demonstrations, proof of concepts (POCs), and develop end to end solutions for our most complex customers, tying technical requirements back to customer business goals at every stage.
• Structure POCs with strong success criteria, taking full ownership of the process and ensuring the resulting implementation is set up for success from the outset.
• Work cross functionally to drive technical and process investments that help scale our go to market teams, grow revenue, enhance our ability to implement quickly, and support the growing Lumos customer base.
• Own initiatives for the Solutions Engineering team that drive meaningful impact for the company, e.g. improving our demo environment, identifying how to make onboarding more self service, and assist with enabling the partner channel.
• Serve as a subject matter expert on the market Lumos is a part of and the use cases it supports. Report internally on market trends, the competition, customer success stories, along with common issues & challenges you are seeing in the field.

Skills

Pre-sales experience

Enterprise deal cycles

RESTful APIs

Postman

Python familiarity

Customer-centric

AI tooling

Empathy

Tools

Postman

Job description

Lumos is seeking an Enterprise Pre-sales Solutions Engineer to be the technical champion throughout the sales process with our largest, strategic customers. You’ll partner with GTM and technical teams to scale our technical go-to-market motion.

You’ll deliver product demos, build POCs, and craft end-to-end solutions, aligning technical requirements with customer business goals at every stage.