Senior Enterprise Partnerships Lead (Remote)

Ladders; United States; Remote; USD 110,000 - 170,000; Full time

Benefits offered by this job

Full medical, dental, and vision

Flexible vacation

Pet discount plans

401K retirement plan

Technical equipment provided for REMOe

Job summary

Ladders is seeking a Senior Account Partner for Large Pro Partnerships in the Real Estate & Construction space. This remote role will manage a portfolio of enterprise service partners, acting as the primary strategic advisor and driving retention and revenue growth across the book of business.

You will work closely with partner leadership and internal teams to resolve issues, identify expansion opportunities, and support initiatives that strengthen long-term performance.

Qualifications

• 3+ years in strategic account management or partnerships with revenue accountability.
• Experience managing executive-level relationships as the primary contact.
• Ability to balance growth and retention strategies within accounts.
• Strong analytical skills with proficiency in BI tools and CRM systems.
• Proven track record of driving outcomes independently.
• Comfortable in ambiguous environments and creating structure.
• Experience in home services or platform-based businesses is a plus.
• Bachelor's degree or equivalent experience.

Responsibilities

• Manage a portfolio of enterprise service partners as the primary strategic advisor.
• Drive retention and revenue growth across the portfolio.
• Build relationships with partner leadership based on business credibility.
• Lead executive business reviews with actionable insights and recommendations.
• Conduct ongoing discovery to understand partner business needs and growth priorities.
• Serve as the escalation point for partner issues, ensuring resolution and communication.
• Collaborate on marketing strategies aligned with partner growth goals.
• Analyze performance metrics to identify trends and opportunities for partners.
• Translate complex data into actionable plans for executive audiences.
• Proactively identify and recommend expansion opportunities for partners.
• Negotiate contracts to create mutual value.
• Support new initiatives while managing retention risks.

Skills

Strategic accounts

Executive relationships

Growth strategy

Analytical

Independent work

Education

Bachelor's degree

Tools

BI tools

CRM systems

Job description

Ladders is seeking a Senior Account Partner for Large Pro Partnerships in the Real Estate & Construction space. This remote role will manage a portfolio of enterprise service partners, acting as the primary strategic advisor and driving retention and revenue growth across the book of business.

You will work closely with partner leadership and internal teams to resolve issues, identify expansion opportunities, and support initiatives that strengthen long-term performance.