Senior Account Partner, Large Pro Partnerships

Ladders; United States; Remote; USD 110,000 - 170,000; Full time

Benefits offered by this job

Full medical, dental, and vision

Flexible vacation

Pet discount plans

401K retirement plan

Technical equipment provided for REMOe

Job summary

Ladders is seeking a Senior Account Partner for Large Pro Partnerships in the Real Estate & Construction space. This remote role will manage a portfolio of enterprise service partners, acting as the primary strategic advisor and driving retention and revenue growth across the book of business.

You will work closely with partner leadership and internal teams to resolve issues, identify expansion opportunities, and support initiatives that strengthen long-term performance.

Qualifications

• 3+ years in strategic account management or partnerships with revenue accountability.
• Experience managing executive-level relationships as the primary contact.
• Ability to balance growth and retention strategies within accounts.
• Strong analytical skills with proficiency in BI tools and CRM systems.
• Proven track record of driving outcomes independently.
• Comfortable in ambiguous environments and creating structure.
• Experience in home services or platform-based businesses is a plus.
• Bachelor's degree or equivalent experience.

Responsibilities

• Manage a portfolio of enterprise service partners as the primary strategic advisor.
• Drive retention and revenue growth across the portfolio.
• Build relationships with partner leadership based on business credibility.
• Lead executive business reviews with actionable insights and recommendations.
• Conduct ongoing discovery to understand partner business needs and growth priorities.
• Serve as the escalation point for partner issues, ensuring resolution and communication.
• Collaborate on marketing strategies aligned with partner growth goals.
• Analyze performance metrics to identify trends and opportunities for partners.
• Translate complex data into actionable plans for executive audiences.
• Proactively identify and recommend expansion opportunities for partners.
• Negotiate contracts to create mutual value.
• Support new initiatives while managing retention risks.

Skills

Strategic accounts

Executive relationships

Growth strategy

Analytical

Independent work

Education

Bachelor's degree

Tools

BI tools

CRM systems

Job description

For our client, we are seeking a Senior Account Partner, Large Pro Partnerships to join the team of a leader in the Real Estate & Construction space.

This remote role will manage a portfolio of enterprise service partners, serving as the primary strategic advisor and driving both retention and revenue growth across the book of business. The position blends executive relationship management, commercial strategy, and analytical insight to help partners achieve their growth priorities. You will work closely with partner leadership and internal teams to resolve issues, identify expansion opportunities, and support initiatives that strengthen long-term performance.

Location: Remote - US based candidates only, no visa sponsorship available

Compensation: $110,000 – $170,000 annually

Responsibilities

• Manage a portfolio of enterprise service partners as the primary strategic advisor
• Drive both retention and revenue growth across the portfolio
• Build strong relationships with partner leadership based on business credibility
• Lead executive business reviews with actionable insights and recommendations
• Conduct ongoing discovery to understand partner business needs and growth priorities
• Serve as the escalation point for partner issues, ensuring resolution and communication
• Collaborate on marketing strategies aligned with partner growth goals
• Analyze performance metrics to identify trends and opportunities for partners
• Translate complex data into actionable plans for executive audiences
• Proactively identify and recommend expansion opportunities for partners
• Negotiate contracts to create mutual value
• Support new initiatives while managing retention risks

Qualifications

• 3+ years in strategic account management or partnerships with revenue accountability
• Experience managing executive-level relationships as the primary contact
• Ability to balance growth and retention strategies within accounts
• Strong analytical skills with proficiency in BI tools and CRM systems
• Proven track record of driving outcomes independently
• Comfortable in ambiguous environments and creating structure
• Experience in home services or platform-based businesses is a plus
• Bachelor's degree or equivalent experience

Benefits

• Full medical, dental, and vision coverage
• Flexible vacation policy allowing for work-life balance
• Pet discount plans available
• Retirement plan with company match (401K)
• Technical equipment provided for remote work

Our client is an equal opportunity employer. We encourage you to apply even if you don’t meet every qualification—your background could be exactly what this team needs.