Senior Enterprise Learning Experience Architect

Capital One; Richmond (VA); On-site; USD 99,000 - 124,000; Full time

Job summary

Capital One seeks an instructional designer to architect enterprise learning experiences, blending instructional design with UX storytelling to drive measurable behavioral change. You will align business intent with learner outcomes, bridge teams, and iterate using data and feedback to scale learning across leadership and associates.

The role emphasizes MVP-driven design, rapid prototyping, and collaboration with cross-functional partners to create high-credibility programs at scale.

Qualifications

• Bachelor’s degree or military experience.
• 3+ years creating a learning strategy and curriculum based on learner needs and modern theories.
• 2+ years of multimedia authoring tools such as Articulate 360.

Responsibilities

• Design learning experiences across self-paced, virtual, and instructor-led modalities.
• Translate complex content into structured, actionable learning materials.
• Collaborate with SMEs and multimedia teams to ensure impact and scalability.

Skills

Learning design expert

Human-centered architect

Innovator

Storyteller for audiences

Systems thinker

Data-driven practitioner

Partnership builder

Education

Bachelor’s degree or military experience

Tools

Articulate 360

Adobe Premiere

Camtasia

Adobe Photoshop

Adobe Illustrator

Job description

Capital One seeks an instructional designer to architect enterprise learning experiences, blending instructional design with UX storytelling to drive measurable behavioral change. You will align business intent with learner outcomes, bridge teams, and iterate using data and feedback to scale learning across leadership and associates.

The role emphasizes MVP-driven design, rapid prototyping, and collaboration with cross-functional partners to create high-credibility programs at scale.