Senior Enterprise Implementation Leader (Remote)

Whippy; United States; Remote; USD 120,000 - 180,000; Full time

Benefits offered by this job

Remote role (US/LatAm)

Performance bonuses

Job summary

Whippy is seeking an Enterprise Implementation Manager to drive customer onboarding, realize initial outcomes, and grow value through renewal and expansion. You’ll manage large, complex accounts, coordinating with executives, recruiters, and operations across multiple branches to deliver measurable ROI.

You’ll stay with customers beyond go-live, ensuring success through adoption, workflows, and tailored automation, while partnering with product and sales to expand usage and impact.

Qualifications

• 5+ years in implementation, onboarding, or professional services for a technical SaaS product.
• Experience leading complex rollouts for large, multi-location customers.

Responsibilities

• Lead onboarding and implementation end to end: kickoff, ATS integration, configuration, training, and launch.
• Drive first measurable outcomes quickly and build subsequent workflows, AI agents, and automations that scale results.
• Own post-launch engagement as the single point of contact through renewal and expansion, with proactive success plans.

Skills

Implementation experience

Enterprise SaaS

Stakeholder management

Technical acumen

Job description

Whippy is seeking an Enterprise Implementation Manager to drive customer onboarding, realize initial outcomes, and grow value through renewal and expansion. You’ll manage large, complex accounts, coordinating with executives, recruiters, and operations across multiple branches to deliver measurable ROI.

You’ll stay with customers beyond go-live, ensuring success through adoption, workflows, and tailored automation, while partnering with product and sales to expand usage and impact.