Remote Junior Customer Success Project Manager

Whippy; United States; Remote; USD 45,000 - 70,000; Full time

Job summary

Whippy is hiring an Associate Customer Project Manager to run customers' projects from kickoff to launch and on to the next growth project. This customer-facing role sits on the customer success team and focuses on staffing industry customers, building workflows, AI agents, and automations to deliver measurable ROI.

You'll start with 0-1 years of experience, ramp with coaching, and take ownership of your own customer book as you prove you're ready.

Qualifications

• 0-1 years of experience, new grads welcome.
• Experience managing projects end to end with deadlines and stakeholders.
• Comfort with customer-facing roles and software/AI tools.

Responsibilities

• Run every customer project end to end from kickoff to launch.
• Keep customers and our team aligned with calls, agendas, and recaps.
• Own the customer beyond a single project through onboarding, renewal, and expansion.

Job description

Whippy is hiring an Associate Customer Project Manager to run customers' projects from kickoff to launch and on to the next growth project. This customer-facing role sits on the customer success team and focuses on staffing industry customers, building workflows, AI agents, and automations to deliver measurable ROI.

You'll start with 0-1 years of experience, ramp with coaching, and take ownership of your own customer book as you prove you're ready.