Remote Enterprise Solutions Engineer - AI Workflows

Whippy; United States; Remote; USD 120,000 - 180,000; Full time

Job summary

Whippy is seeking an Enterprise Solutions Engineer to design and deploy customer solutions after onboarding, owning multi-account deployments and expansion. You’ll scope problems, build workflows, AI agents, and integrations that run on the customer’s ATS, with a focus on staffing firms.

This is a remote, growth-focused role with a high-performance culture and meaningful revenue impact as customers scale their usage.

Qualifications

• 5+ years of enterprise solutions engineering or related customer-facing technical roles.
• Experience driving onboarding, implementation, and expansion in complex accounts.
• Ability to scope problems, design workflows, AI agents, and integrations.

Responsibilities

• Design and build customer solutions within Whippy without engineering, including workflows and AI agents.
• Scope technical requirements with customers and translate them into build specs.
• Own the customer post go-live, managing onboarding, renewals, and expansions.
• Manage multi-stakeholder relationships across executives, recruiters, and ops teams.
• Proactively reach out, diagnose issues early, and prevent escalations.
• Own revenue retention metrics and tie usage to outcomes.
• Turn wins into case studies and references to help sales.
• Provide truthful guidance, steer customers toward impactful work.
• Advocate for customers by feeding insights to product, sales, and engineering.
• Experiment and iterate on new ideas, documenting learnings.

Skills

Solutions engineering

Customer relationships

Strategic thinking

Technical communication

Tools

CRM integrations

ATS data flows

Workflow automation

Job description

Whippy is seeking an Enterprise Solutions Engineer to design and deploy customer solutions after onboarding, owning multi-account deployments and expansion. You’ll scope problems, build workflows, AI agents, and integrations that run on the customer’s ATS, with a focus on staffing firms.

This is a remote, growth-focused role with a high-performance culture and meaningful revenue impact as customers scale their usage.