Senior Enterprise Growth & Partnerships Director

Updater; United States; Remote; USD 170,000 - 230,000; Full time

Benefits offered by this job

Medical, Dental, and Vision Insurance

Stock Options

401(k) with employer match

One Medical membership

Flexible PTO

13 paid company holidays annually

Health savings account (HSA)

Job summary

Updater is seeking a commercially minded, strategically focused Enterprise Accounts Director to own and grow a focused portfolio of our most important enterprise customers. You’ll become deeply embedded in customers’ businesses, building trusted relationships with senior decision-makers and developing account strategies that drive long-term partnership health and growth.

This is a senior, individual contributor role where you’ll work with Sales on strategic accounts, ensuring continuity from

Qualifications

• 8–10+ years in enterprise account management, partnerships, enterprise sales, customer success, or related roles.
• Experience owning large, complex enterprise relationships with software, APIs, integrations, or embedded products.
• Ability to develop strategic account plans that improve outcomes and drive growth.
• Proven track record influencing senior executives and driving commercial conversations.

Responsibilities

• Serve as senior relationship owner for a focused portfolio of large enterprise accounts.
• Develop deep understanding of customer business models, tech environments, and success metrics.
• Build multi-threaded relationships across customer organizations, including executives.

Skills

Enterprise account management

Strategic partnerships

Enterprise sales

Customer success

Consulting

Executive communication

Cross-functional collaboration

Tools

APIs

AI tools

Job description

Updater is seeking a commercially minded, strategically focused Enterprise Accounts Director to own and grow a focused portfolio of our most important enterprise customers. You’ll become deeply embedded in customers’ businesses, building trusted relationships with senior decision-makers and developing account strategies that drive long-term partnership health and growth.

This is a senior, individual contributor role where you’ll work with Sales on strategic accounts, ensuring continuity from