Senior Enterprise Growth Manager - Strategic Accounts

DoorDash, Inc.; Sacramento (CA); On-site; USD 144,000 - 212,000; Full time

Benefits offered by this job

401(k) with employer matching

16 weeks paid parental leave

Wellness benefits

Commuter benefits match

Paid time off

Medical/dental/vision benefits

11 paid holidays

Job summary

DoorDash is seeking a Senior Enterprise Account Manager to own growth for our most strategic corporate customers across North America. You will drive expansion via cross‑sell, upsell, and product adoption, building trusted executive partnerships and leading complex negotiations with minimal direction.

You will set account strategy, forecast performance, and coach teams to scale repeatable growth playbooks while protecting customer health and retention across a broad, multi‑stakeholder landscape.

Qualifications

• 7+ years of experience in enterprise account management or related consultative sales.
• Proven track record of achieving revenue and expansion quotas.
• Ability to manage complex, high‑value customer relationships across multiple stakeholders.
• Experience navigating large enterprise organizations and leading cross‑functional initiatives.

Responsibilities

• Own a growth‑focused portfolio of our most complex enterprise customers and deliver against quarterly revenue and expansion quotas through cross‑sell, upsell, product adoption, and new use‑case development.
• Identify, develop, negotiate, and close large, strategic expansion opportunities across departments, locations, business units, and customer entities.
• Build and execute account plans engaging multiple stakeholders and uncover whitespace to align with customers’ priorities.
• Establish trusted relationships with executive decision‑makers and lead high‑stakes growth conversations, negotiations, and escalations.
• Own executive business reviews and use data to demonstrate value and secure alignment on expansion opportunities.
• Anticipate risks, navigate complex organizational structures, and protect customer health and retention.
• Lead cross‑functional efforts with S&O, Analytics, Product, and other partners to advance outcomes.

Skills

Enterprise account management

Revenue growth

Cross-functional collaboration

Executive relationship building

Sales negotiations

Data-driven decisions

Forecasting

CRM software (Salesforce)

Tools

Salesforce

Job description

DoorDash is seeking a Senior Enterprise Account Manager to own growth for our most strategic corporate customers across North America. You will drive expansion via cross‑sell, upsell, and product adoption, building trusted executive partnerships and leading complex negotiations with minimal direction.

You will set account strategy, forecast performance, and coach teams to scale repeatable growth playbooks while protecting customer health and retention across a broad, multi‑stakeholder landscape.