Senior Enterprise Growth & Expansion Manager

DoorDash, Inc.; New Haven (CT); On-site; USD 144,000 - 212,000; Full time

Benefits offered by this job

401(k) with employer match

Paid parental leave

Medical, dental & vision benefits

Commuter benefits

Paid time off

Paid sick leave

Disability insurance

Life insurance

Mental health program

Holidays

Job summary

DoorDash, Inc. is seeking a Senior Enterprise Account Manager in North America to own growth and optimization of programs for our most complex corporate customers.

You will drive cross-sell, upsell, product adoption, and new use-case development while managing executive relationships and quarterly revenue quotas. You’ll lead account plans, negotiate strategically, and coordinate with cross-functional teams to deliver measurable revenue growth and customer value.

Qualifications

• 7+ years of enterprise account management, customer growth, or consultative sales.
• Proven track record of hitting revenue and expansion quotas.
• Ability to navigate complex enterprises and influence executives.
• Translate customer needs into strategic account plans and opportunities.
• Autonomy in setting priorities and recommendations with minimal guidance.
• Lead cross-functional initiatives and align senior stakeholders.

Responsibilities

• Own a growth-focused portfolio of complex enterprise customers.
• Close large, strategic expansion opportunities across departments and units.
• Develop and execute multi-stakeholder account plans.
• Build executive relationships and lead high-stakes negotiations.
• Conduct executive business reviews using data to demonstrate value.
• Identify risks and protect customer health and retention.
• Coordinate with S&O, Analytics, Product and other teams to advance outcomes.
• Scale team-wide growth initiatives and share best practices.
• Coach peers and develop repeatable playbooks for performance.

Skills

Enterprise account management

Customer growth

Consultative sales

Cross-sell / upsell

Executive relationships

Data-driven decisions

CRM software (Salesforce)

Tools

Salesforce

CRM

Job description

DoorDash, Inc. is seeking a Senior Enterprise Account Manager in North America to own growth and optimization of programs for our most complex corporate customers.

You will drive cross-sell, upsell, product adoption, and new use-case development while managing executive relationships and quarterly revenue quotas. You’ll lead account plans, negotiate strategically, and coordinate with cross-functional teams to deliver measurable revenue growth and customer value.