Senior Enterprise Growth Architect

DoorDash, Inc.; Phoenix (AZ); On-site; USD 144,000 - 212,000; Full time

Benefits offered by this job

401(k) plan with employer matching

16 weeks of paid parental leave

Medical, dental, and vision benefits

Job summary

DoorDash for Business is seeking a Senior Enterprise Account Manager to own the strategic growth and optimization of programs for our most complex corporate customers in North America. You will lead high-value expansion opportunities, build trusted executive relationships, and deliver against quarterly revenue and expansion quotas.

This role requires autonomy, strong cross-functional collaboration, and the ability to influence at the executive level.

Qualifications

• 10+ years of relevant sales experience, including at least 7 years in enterprise account management.
• Proven track record of growing complex, high-value customer relationships.
• Experience navigating complex enterprise organizations and influencing executive decision-makers.

Responsibilities

• Own a growth-focused portfolio of enterprise customers and deliver against quarterly revenue and expansion quotas through cross-sell, upsell, product adoption, and new use-case development.
• Identify, develop, negotiate, and close large, strategic expansion opportunities across departments, locations, business units, and customer entities.
• Build and execute account plans that engage multiple stakeholders, uncover whitespace, align with customers’ business priorities, and establish a clear path to measurable revenue growth.
• Build trusted relationships with executive decision-makers and lead high-stakes growth conversations, commercial negotiations, and customer escalations.
• Own executive business reviews, using data and customer insights to demonstrate value, influence decisions, and secure alignment on expansion opportunities and next steps.
• Anticipate and address account risks, navigating complex organizational structures, commercial terms, and operational dependencies while protecting customer health and retention.
• Lead cross-functional efforts with S&O, Analytics, Product, and other partners, aligning stakeholders around recommendations and resolving competing priorities to advance customer and business outcomes.
• Own and scale team-wide initiatives that improve how we identify, pursue, and execute growth opportunities, driving adoption and measuring results.
• Proactively coach peers, share successful strategies, and develop repeatable playbooks that strengthen performance across Account Management and the broader sales organization.

Job description

DoorDash for Business is seeking a Senior Enterprise Account Manager to own the strategic growth and optimization of programs for our most complex corporate customers in North America. You will lead high-value expansion opportunities, build trusted executive relationships, and deliver against quarterly revenue and expansion quotas.

This role requires autonomy, strong cross-functional collaboration, and the ability to influence at the executive level.