Senior Account Director, Large Enterprise Growth

Lumen; Charlotte (NC); Remote; USD 133,000 - 177,000; Full time

Benefits offered by this job

Health benefits

Life insurance

Bonus structure information

Job summary

Lumen is seeking an Account Director Senior Large Enterprise Strategics to drive growth across major enterprise accounts, translating customer priorities into measurable outcomes through Lumen’s network, cloud, security, and managed services portfolio.

You will own account strategy from acquisition to expansion, negotiate terms with executive stakeholders, and lead cross-functional teams to deliver measurable business value across workstreams and locations.

Qualifications

• 8+ years of enterprise sales experience with quota attainment at large accounts.
• Experience acquiring and expanding large, global enterprise accounts and closing complex deals.
• Broad expertise across business, financial drivers, and enterprise technology markets.
• Ability to structure and negotiate complex product, service, pricing, and contract terms with senior leaders.
• Technical fluency to lead credible discovery and guide architects and specialists.
• Experience planning account strategy across full customer lifecycle without formal authority.

Responsibilities

• Own and execute a self-directed strategy for a portfolio of large accounts, grounded in each customer’s business model and priorities.
• Lead complex, high-value sales cycles through qualification, validation, pricing, negotiation, procurement, and close.
• Build and manage executive relationships to expand revenue and consumption.
• Develop quantified business cases covering value, investment, and risks of inaction.
• Coordinate cross-functional resources to mobilize teams and achieve agreed outcomes.
• Retain commercial ownership through implementation and activation, ensuring value realization.

Skills

Enterprise sales

Large account management

Executive engagement

Negotiation

Strategic planning

Relationship building

AI/automation in sales

Channel partnerships

Tools

CRM systems

Job description

Lumen is seeking an Account Director Senior Large Enterprise Strategics to drive growth across major enterprise accounts, translating customer priorities into measurable outcomes through Lumen’s network, cloud, security, and managed services portfolio.

You will own account strategy from acquisition to expansion, negotiate terms with executive stakeholders, and lead cross-functional teams to deliver measurable business value across workstreams and locations.