Senior Enterprise Customer Success Manager - Remote & Equity

Chainguard; United States; Remote; USD 144,000 - 176,000; Full time

Benefits offered by this job

Health insurance (100% covered)

Equity

Flexible time off

Parental leave (18/12 weeks)

Remote-first culture

Job summary

Chainguard seeks a Customer Success Manager to own post-sales relationships with Enterprise customers, driving adoption, value, and success. You will collaborate with internal teams, resolve issues, and influence the product roadmap while educating customers on features and security best practices.

The role requires a strong, entrepreneurial mindset with autonomy and prioritization skills in a flexible remote-first environment.

Qualifications

• 5+ years in enterprise customer-facing roles.
• Domain knowledge in supply chain security, DevSecOps, AppSec, containers, or vulnerability management.
• Entrepreneurial mindset with strong autonomy and priority management skills.

Responsibilities

• Own enterprise customer relationships and drive adoption, value, and success.
• Drive business success planning and align goals.
• Collaborate with internal teams to resolve issues and influence roadmap.
• Educate customers on product features and security best practices.

Skills

Customer relationship management

Technical knowledge

Security best practices

Autonomy

Job description

Chainguard seeks a Customer Success Manager to own post-sales relationships with Enterprise customers, driving adoption, value, and success. You will collaborate with internal teams, resolve issues, and influence the product roadmap while educating customers on features and security best practices.

The role requires a strong, entrepreneurial mindset with autonomy and prioritization skills in a flexible remote-first environment.