Senior Enterprise Customer Success Manager (Remote)

Aveni; United States; À distance; USD 90 000 - 150 000; Plein temps

Avantages offerts par ce poste

34 days holiday + birthday off

Share options

Flexible remote working

Private healthcare

Life insurance

Income protection

EAP

Résumé du poste

Aveni is seeking a Customer Success Manager to own post-sales success for enterprise accounts, building C-suite relationships and demonstrating measurable ROI across the portfolio. In this role you will lead QBRs and success plans, drive renewals and expansion across Aveni Assist and Aveni Detect, and maintain a customer-centric mindset with the ability to travel to client sites.

The position offers a flexible remote work arrangement and a collaborative culture focused on learning and diversity,

Qualifications

• Experience in B2B SaaS customer success with multiple enterprise accounts.
• Proven renewals and expansions while maintaining customer focus.
• Executive presence and ability to travel to client sites.

Responsabilités

• Own post-sales success for enterprise accounts and build C-suite relationships.
• Lead QBRs, success plans and demonstrate ROI.
• Drive renewals and expansion across Aveni products.

Connaissances

B2B SaaS customer success

Enterprise account management

Renewals & expansion

Executive presence

Travel to client sites

Description du poste

Aveni is seeking a Customer Success Manager to own post-sales success for enterprise accounts, building C-suite relationships and demonstrating measurable ROI across the portfolio. In this role you will lead QBRs and success plans, drive renewals and expansion across Aveni Assist and Aveni Detect, and maintain a customer-centric mindset with the ability to travel to client sites.

The position offers a flexible remote work arrangement and a collaborative culture focused on learning and diversity,