Senior Enterprise Collections Strategist

OpenKrill; United States; À distance; USD 88 000 - 121 000; Plein temps

Avantages offerts par ce poste

Health benefits

Pharmacy benefits

Optical and dental care benefits

Paid time off

Sick time off

Disability coverage (short & long term

Life insurance

401k contribution

Résumé du poste

Motive is seeking a Senior Collections Analyst, Enterprise & Strategic Collections - U.S. to own end-to-end collections for a portfolio of large US Enterprise and Strategic customers.

You will partner with customer finance and AP, Account Management, Billing, Revenue Accounting, and Order Management to secure payments and protect relationships. Reporting directly to the Senior Manager, Collections, you will develop customer-specific collection plans, monitor cash forecasts, and drive

Qualifications

• 5+ years of experience in Collections, Accounts Receivable, or Finance Operations.
• Experience designing and scaling collections processes, including automation, dunning strategy, and high-volume recovery models.
• Experience using automation and AI to improve workflow design, prioritization, and collections outcomes.
• Experience managing day-to-day portfolio health, including invoice status, collections forecasting, and timely cash application.
• Experience with international collections across markets such as Canada and the UK/EU.

Responsabilités

• Own end-to-end collections strategy and execution for a portfolio of large U.S. Enterprise and Strategic customers.
• Build and maintain customer-specific collection plans, stakeholder maps, payment timelines, and escalation paths.
• Secure, document, and actively monitor promises to pay; follow through on missed commitments and escalated risks.
• Partner with Account Management, Customer Success, Billing, Revenue Accounting, and Order Management to resolve invoice, contract, and payment-blocking issues.
• Balance customer partnership with follow-through on contractual payment obligations; communicate risks and next steps.

Connaissances

Collections

Accounts Receivable

Finance Operations

Automation & AI

Data analysis

Formation

Bachelor's degree in Finance

Outils

Zuora Billing

ERP systems

Description du poste

Motive is seeking a Senior Collections Analyst, Enterprise & Strategic Collections - U.S. to own end-to-end collections for a portfolio of large US Enterprise and Strategic customers.

You will partner with customer finance and AP, Account Management, Billing, Revenue Accounting, and Order Management to secure payments and protect relationships. Reporting directly to the Senior Manager, Collections, you will develop customer-specific collection plans, monitor cash forecasts, and drive