Senior Enterprise Client Success Manager Growth & Renewals
Lever, Inc.
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Benefits offered by this job
Job summary
TrueML, a mission-driven financial software company, seeks a Senior Client Success Manager to own a portfolio of enterprise clients across fintech and major financial institutions. You will drive product adoption, manage renewals, convert pilots to long-term partnerships, and deliver durable revenue growth as a high-impact contributor.
You will lead strategic discovery, business reviews, and cross-functional initiatives with Product, Engineering, Sales, Operations, Legal and Compliance to
Qualifications
- 5+ years of enterprise client success or account management in SaaS/fintech.
- Strong experience with recurring revenue, retention and expansion metrics.
- Ability to interpret performance data and discuss with executives.
- Proven cross-functional leadership without formal authority.
Responsibilities
- Drive portfolio retention and expansion across enterprise clients.
- Convert pilots into long-term contracts with strong business cases.
- Lead monthly and quarterly business reviews with clients.
- Build multithreaded partnerships across executive and technical teams.
- Orchestrate cross-functional collaboration to solve client challenges.
- Manage account health and revenue forecasts in Salesforce.
Skills
Tools
Job description
TrueML, a mission-driven financial software company, seeks a Senior Client Success Manager to own a portfolio of enterprise clients across fintech and major financial institutions. You will drive product adoption, manage renewals, convert pilots to long-term partnerships, and deliver durable revenue growth as a high-impact contributor.
You will lead strategic discovery, business reviews, and cross-functional initiatives with Product, Engineering, Sales, Operations, Legal and Compliance to
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