Senior Enterprise Client Partner - Cloud & Services Growth

Charter Communications

San Antonio (TX)

Remote

USD 120,000 - 230,000

Full time

8 days ago

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Job summary

Spectrum, a leading communications provider, seeks a Principal Client Partner to manage and grow a portfolio of enterprise and upper mid-market clients, driving revenue, retention, and long-term customer success. You will serve as the primary contact across the customer, coordinating cross-functional teams to deliver value through managed services and professional services.

You will build relationships with senior stakeholders, align solutions to business priorities, and pursue new opportunities

Qualifications

Bachelor's degree and 8+ years enterprise sales experience.
Masters degree with 6+ years experience is preferred.
PhD with 3+ years experience, or 12+ years relevant experience without a degree.
Experience closing and expanding services-led engagements, typically $500K–$5M+ TCV.

Responsibilities

Own and manage the full customer relationship across a portfolio of enterprise and upper mid-market clients.
Build and maintain relationships with senior stakeholders and key decision makers.
Drive revenue growth, retention, and expansion across managed services and professional services.
Develop and execute account plans aligned to client business objectives and outcomes.
Identify and pursue new opportunities across cloud, security, and modernization solutions.
Manage opportunities through the full sales cycle from qualification through close.
Partner with solution engineering, delivery, and internal teams to position and deliver solutions.
Coordinate internal resources to ensure alignment and a seamless customer experience.
Monitor account health, identify risks, and support mitigation strategies.
Maintain strong pipeline discipline, forecasting accuracy, and CRM hygiene.