Senior Enterprise Change Leader — Transformation

QBE North America; New York (NY); Hybrid; USD 131,000 - 246,000; Full time

Benefits offered by this job

Hybrid Working

Family leave 22 weeks

401(k) match 8%

Well-being program

Tuition reimbursement

Employee Networks

Job summary

QBE North America is seeking a Change Management Leader to establish, lead, and mature an enterprise Change Management practice across the organization. You will define the strategic direction, operating model, and service offerings for change management initiatives.

The role requires coordinating with stakeholders, managing multi-year programs, and aligning resources with business needs in a hybrid office setting across multiple U.S. locations.

Qualifications

• Requires tertiary degree or equivalent combination of education and work experience.

Responsibilities

• Establish, lead, and mature an enterprise Change Management practice, including defining strategic direction and operating model.
• Develop and maintain change policies, methodologies, processes, standards, templates, and tools for scalable application.
• Lead and manage the Business Change & Support Team to align resources with business needs.
• Support development and implementation of change management strategies.
• Assess potential impacts of change on business and evaluate risk factors.
• Design and execute activities to support change adoption across the business.
• Develop strategies to improve change methodologies and ensure effective testing and validation.
• Manage relationships with internal and external stakeholders to ensure high-quality services.
• Monitor and manage performance of external parties and ensure data licensing meets business needs.

Skills

Change Management

Conflict Management

Critical Thinking

Delivery Management

Influencing Others

Intentional collaboration

Managing performance

Negotiation

Problem Solving

Process Improvements

Process Refinement

Project Delivery

Risk Management

Stakeholder Management

Waterfall Model

Education

Tertiary Degree or equivalent combination of education and work experience

Job description

QBE North America is seeking a Change Management Leader to establish, lead, and mature an enterprise Change Management practice across the organization. You will define the strategic direction, operating model, and service offerings for change management initiatives.

The role requires coordinating with stakeholders, managing multi-year programs, and aligning resources with business needs in a hybrid office setting across multiple U.S. locations.