Senior Enterprise AM - AI Voice SaaS (Remote)

ElevenLabs; San Francisco (CA); Remote; USD 200.000 - 280.000; Vollzeit

Benefits dieser Stelle

Annual offsite

Professional development stipend

Co-working stipend

Learning & development

Zusammenfassung

ElevenLabs is seeking an Enterprise Account Manager to own the full commercial relationship for a portfolio of 25–50 enterprise accounts, focusing on value delivery and renewals in a remote-friendly U.S. role.

You will manage executive relationships, develop success plans, and drive expansion across ElevenLabs' growing voice AI and API platforms, aligning product capabilities with client outcomes.

Qualifikationen

• 5–7 years of Account Management or Customer Success in B2B SaaS, Developer Tools, or AI/ML products at enterprise level.
• Ability to hold technical conversations with developers/engineering teams and earn their trust.
• Proven track record of driving revenue outcomes end-to-end, including quota, retention, and expansion.

Aufgaben

• Own the full commercial relationship and customer success across a book of 25–50 enterprise accounts and drive renewals.
• Build executive relationships, success plans, and expansion motions to deliver value at scale.
• Advise customers on AI concepts, API integrations, and SDKs, and connect technical outcomes to commercial growth.
• Lead cross-sell into ElevenLabs' expanding product suite and influence renewal decisions.

Kenntnisse

Voice AI

C-suite negotiation

NRR focus

Jobbeschreibung

ElevenLabs is seeking an Enterprise Account Manager to own the full commercial relationship for a portfolio of 25–50 enterprise accounts, focusing on value delivery and renewals in a remote-friendly U.S. role.

You will manage executive relationships, develop success plans, and drive expansion across ElevenLabs' growing voice AI and API platforms, aligning product capabilities with client outcomes.