Senior Enterprise AI Solutions Engineer

Candidate; San Francisco (CA); On-site; USD 140,000 - 210,000; Full time

Benefits offered by this job

Flexible PTO

Medical, dental, vision benefits

401(k) matching

Parental leave

Office snacks and beverages

Job summary

Sierra is the leading platform for customer-facing AI agents, serving major brands from The GAP to Sutter Health, with a strong in-person footprint in San Francisco. We seek an experienced Sales Engineer to own end-to-end pre-sales, scope use cases, and demonstrate business value of our platform.

You will drive technical engagements, mentor the SE team, and coordinate with Product, Security, and Legal to win strategic deals.

Qualifications

• 7+ years in Sales Engineering or customer-facing technical sales.
• Experience leading sales processes with Strategic customers with deal sizes of $1M+ consistently.
• Past experience in demo building and presenting to GTM customers.
• Strong relationship-building with C-suite executives and technical leaders.
• Experience leading architecture, integration, and security discussions with enterprise teams.
• Ability to leverage AI tools regularly in technical sales motions and ensure accuracy of customer-facing work.
• Experience growing accounts post-sale and defining customer roadmaps.

Responsibilities

• Own end-to-end technical pre-sales: scope customer use cases, articulate business value, design and demo Sierra platform.
• Lead technical and architecture reviews with customers and internal teams.
• Collaborate with Agent Development, Product, Security, Legal, and Sierra leaders to align on goals.
• Raise the bar for the SE team: set demos/pilots standards and write playbooks for Strategic deals and GTM processes.
• Stay with accounts after sale through handoff, launch, and expansion to new use cases.
• Share insights across accounts with Product leadership to inform roadmap.

Skills

Sales Engineering

Strategic deals

Demo building

Executive relationship-building

Architecture & security discussions

AI tools in sales

Account growth

Education

Bachelor's degree or above

Computer Science background (bonus)

Job description

Sierra is the leading platform for customer-facing AI agents, serving major brands from The GAP to Sutter Health, with a strong in-person footprint in San Francisco. We seek an experienced Sales Engineer to own end-to-end pre-sales, scope use cases, and demonstrate business value of our platform.

You will drive technical engagements, mentor the SE team, and coordinate with Product, Security, and Legal to win strategic deals.