Enterprise Sales Engineer - Retail AI Growth

Sierra; San Francisco (CA); On-site; USD 120,000 - 190,000; Full time

Benefits offered by this job

Flexible unlimited PTO

Medical, dental, and vision benefits

Life insurance and disability benefits

Retirement plan

Parental leave

Fertility benefits

Lunch and snacks

Discretionary benefit stipend

Free alphorn lessons

Job summary

Sierra is seeking an experienced Sales Engineer to partner with our sales teams, guiding enterprise deals from discovery to working agent demos. You’ll lead technical scoping, design, and architecture reviews across CX, IT, security, and procurement while nurturing long-term account growth.

Ideal candidates bring 4–6+ years in technical sales, demo-building, and executive-level relationship management, with comfort presenting complex AI solutions to diverse stakeholders.

Qualifications

• 4-6+ years experience in Sales Engineering, Solutions Engineering or customer-facing technical sales.
• Experience in leading the sales process with large Enterprise customers with deal sizes ranging $500-$1M.
• Past experience in demo building, and presenting, and working with customers or clients in the GTM function.
• Experience in relationship-building with prospects, including executives and technical leaders.
• Ability to connect a prospect’s specific business problems and Sierra’s solutions and explain them to both a technical and non-technical audience.
• Ability to leverage AI tools efficiently as a regular part of your technical sales motion — discovery prep, solution design, demo and prototype building, technical proposals.
• Experience growing accounts past initial sale.
• Bachelor's Degree or above; bonus if in Computer Science or related field, or equivalent professional experience

Responsibilities

• Be the primary partner to your Sales counterparts helping to win deals and grow customers.
• Go from first discovery to a tailored, working agent in days, not weeks, across prospects and existing customers.
• Work with every team involved in the decision: CX, IT, security, procurement, and executive sponsors.
• Own the end-to-end technical pre-sales process by scoping customer use cases, articulating business value, designing and demoing Sierra’s incredible platform, leading technical and architecture reviews, and serving as the trusted technical expert throughout the sales cycle.
• Mentor newer SEs and contribute reusable assets for your industry or team.
• Stay with the account after the sale, through the Agent Development handoff, launch, and expansion to new use cases.
• Go deep on your industry, the patterns, and winning motions to scale your work

Skills

Sales Engineering

Enterprise experience

Demo building

Relationship-building

Technical sales motion

Bachelor's Degree

Education

Bachelor's Degree or above

Tools

AI tools

Job description

Sierra is seeking an experienced Sales Engineer to partner with our sales teams, guiding enterprise deals from discovery to working agent demos. You’ll lead technical scoping, design, and architecture reviews across CX, IT, security, and procurement while nurturing long-term account growth.

Ideal candidates bring 4–6+ years in technical sales, demo-building, and executive-level relationship management, with comfort presenting complex AI solutions to diverse stakeholders.