Enterprise AI Solutions Engineer – Strategic Accounts

Sierra

San Francisco (CA)

On-site

USD 150,000 - 230,000

Full time

2 days ago

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Benefits offered by this job

Flexible paid time off

Medical, dental, and vision benefits

Life insurance and disability benefits

Retirement plan (country-dependent)

Parental leave

Equity plans subject to policy

Job summary

Sierra, a leading platform for customer-facing AI agents, is seeking a Sales Engineer with 7+ years in technical sales to drive strategic deals and complex demos for Fortune 1000 customers. You will guide end-to-end pre-sales, coordinate with Product, Security, and Legal, and help shape future roadmaps with executive stakeholders.

Based in San Francisco, this in-person role partners closely with healthcare and enterprise teams to transform patient and member experiences via AI.

Qualifications

7+ years experience in Sales Engineering, Solutions Engineering or customer-facing technical sales.
Experience with Strategic customers and deal sizes of $1M+ consistently.
Past experience in demo building, presenting, and working with customers in GTM.
Strong relationship-building with prospect stakeholders, including C-suite executives and technical leaders.
Experience leading architecture, integration, and security discussions with enterprise teams.
Ability to leverage AI tools in technical sales motions and ensure accuracy in customer-facing outputs.
Experience growing accounts and defining customer roadmaps to drive growth.
Bachelor's Degree or above; CS or related field preferred.

Responsibilities

Go deep on a few accounts and learn each customer's business well enough to effectively represent them.
Own end-to-end technical pre-sales: scope use cases, articulate value, design and demo Sierra's platform, lead reviews, and act as trusted technical expert.
Decide when to involve Agent Development, Product, Security, Legal, and Sierra leaders to align actions.
Raise the bar for the SE team: mentor, set demo/pilot standards, and write playbooks for Strategic deals and GTM.
Stay with the account after sale through handoff, launch, and expansion to new use cases.
Share insights with Product leadership to influence roadmap.