Senior Enterprise Accounts Lead, Government Programs

United States Digital Space LLC; Redmond (WA); On-site; USD 120,000 - 180,000; Full time

Job summary

United States Digital Space LLC is seeking a Sr. Manager to lead Starlink Enterprise Accounts focused on State & Local Programs.

You will build and manage a high-performing team, own enterprise contracts, and drive revenue realization across government subsidy programs. You will partner with cross-functional teams to deliver scalable solutions, mentor staff, and navigate complex procurement and compliance requirements while delivering world-class customer outcomes.

Qualifications

• Bachelor's degree required.
• 10+ years working with State & Local executives and customers to support a technical product/service.
• 5+ years of direct people management experience.

Responsibilities

• Build, deliver, and rapidly implement strategy and growth plans for delivering Starlink to via government subsidized programs
• Grow and build the enterprise account management function within Starlink
• Hire and lead an exceptional team
• Identify and build necessary tools and capabilities to manage accounts in a scalable way, working closely with the application software and finance teams to automate as much as possible
• Develop internal goals and metrics/visualizations to measure and communicate success
• Manage all aspects of non-technical project management for government subsidized accounts
• Work with internal and external stakeholders to finalize commercial government subsidy contracts, serving as a final check before contract signature to ensure we are poised for success and any risks are captured/ communicated internally
• Ensure that contract requirements are delivered on time and meeting contract requirements
• Take an extreme ownership approach to realizing activation goals and forecasted revenue on or ahead of schedule
• Identify and broadly/loudly communicate readiness levels, requirements, schedules, and risks
• Own the customer interface from contract signature onwards including onboarding, ongoing account management, and long-term retention/growth of the relationship and revenue
• Build relationships with customer points of contact to identify requirements and manage expectations, driving revenue realization as quickly as possible
• Collect, communicate and champion customer feedback internally to influence and steer programmatic and technical development required to maintain and grow enterprise business
• Retain and grow the value of accounts

Skills

Customer relationship management

Executive communication

Leadership

Negotiation

Government programs

Strategic planning

Education

Bachelor's degree

Tools

CRM software

Contract management tools

Job description

United States Digital Space LLC is seeking a Sr. Manager to lead Starlink Enterprise Accounts focused on State & Local Programs.

You will build and manage a high-performing team, own enterprise contracts, and drive revenue realization across government subsidy programs. You will partner with cross-functional teams to deliver scalable solutions, mentor staff, and navigate complex procurement and compliance requirements while delivering world-class customer outcomes.